Muhammad Alyas
Punjab
Summary
Constructive Field Engineer with 17 years of hands-on experience troubleshooting problems occurring in different Industries. Skillful in helping in installation testing machines and maintaining accurate reports and documentation. Instrumental team player possessing outstanding time management and multitasking abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Engineer
Trade Tacts int (PVT) Ltd
Lahore Punjab
01.2007 - Current
- Provided technical support to customers via phone, email, and onsite visits.
- Utilized knowledge and skills in root cause failure analysis.
- Troubleshooted customer networking issues with remote access tools.
- Built relationships with vendors to ensure timely delivery of necessary equipment or services.
- Managed a team of field engineers responsible for installations at customer sites.
- Performed maintenance activities on existing networks including patching, upgrading firmware, and replacing components.
- Assessed customer requirements to develop customized solutions that best meet their needs.
Education
2 Years Diploma of R/AC (Refrigeration & Air Condition) - 2 Years Certificate
The Punjab Board of Technical Education Lahore
Chichawatni01-2002
Skills
- System Installation/Maintenance
- Repairing/Troubleshooting
- Product Development
- Root Cause Analysis
- Technical Reporting
- Engineering Documentation
- Failure Analysis
- Customer services
Affiliations
- Reading Books
- Playing Cricket
- Gardening
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Certification
- 3 Days training certification about refrigrants
Timeline
Field Engineer
Trade Tacts int (PVT) Ltd
01.2007 - Current
2 Years Diploma of R/AC (Refrigeration & Air Condition) - 2 Years Certificate
The Punjab Board of Technical Education Lahore
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