Muhammad Ali Mumtaz
Rawalpindi
Summary
Enthusiastic Customer Sales Associate keen to provide shoppers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating retail clients.
Overview
5
5
years of professional experience
Work History
Senior Customer Sales Associate
Touchstone Communications
05.2024 - Current
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Customer Sales Associate
Canada Auto Experts
12.2022 - 09.2023
- Company Overview: Canada
- Dynamic and customer-focused Customer Service Associate (CSA) with expertise in car financing, adept at handling both inbound and outbound interactions.
- Proven track record of delivering exceptional service to clients, addressing inquiries, and providing guidance throughout the financing process.
- Skilled in proactively reaching out to customers to offer support, explore financing options, and ensure satisfaction.
- Proficient in navigating complex financial products and regulations, while effectively managing high call volumes and meeting performance targets.
- Strong communicator with a passion for fostering positive customer relationships and driving overall business success.
- Canada
Sales Development Representative
Medvocation
11.2021 - 11.2022
- Company Overview: United States
- Strategic and results-driven Sales Development Representative (SDR) specializing in healthcare outreach to doctors.
- Proficient in utilizing targeted outreach strategies to initiate and nurture relationships with medical professionals.
- Skilled in identifying qualified leads, engaging in consultative selling, and driving revenue growth.
- Experienced in leveraging data-driven insights to personalize outreach and deliver tailored solutions that address the unique needs of healthcare providers.
- Adept at building rapport, communicating effectively, and exceeding sales targets in a fast-paced environment.
- United States
Customer Sales Representative
Touchstone Communications
09.2020 - 09.2021
- Dynamic and results-oriented professional with extensive experience in campaign management within the auto warranty, auto insurance, debt, and solar industries.
- Proven ability to drive success through strategic planning, innovative marketing techniques, and exceptional customer service.
- Skilled in navigating complex regulatory environments and delivering tailored solutions to meet client needs.
- Adept at leveraging data analytics to optimize campaign performance and achieve business objectives.
- Strong communicator with a passion for exceeding targets and delivering measurable results in competitive market.
Customer Sales Representative
First Step Communications
01.2020 - 08.2020
- Dedicated Customer Service Representative with a proven track record of excellence in a mortgage campaign.
- Known for exceptional work ethic, adeptly managing high call volumes while providing unparalleled customer service.
- Skilled in building strong client relationships and exceeding performance targets.
- Highly adaptable, with a comprehensive understanding of mortgage products and regulations.
- Recognized for reliability, commitment, and consistent delivery of excellence.
Education
Diploma - Amazon FBA
HU UNIVERSITY
Rawalpindi, Punjab, Pakistan01-2025
Diploma - Digital Marketing
H University
02-2024
High School Diploma -
AIOU
Islamabad, Pakistan01-2019
Skills
- Communication Skills
- Technical Skills
- Marketing
- Outbound call center operations
- Data entry proficiency
Languages
English
Urdu
Personal Information
Date of Birth: 12/15/97
Software
Excellent
Timeline
Senior Customer Sales Associate
Touchstone Communications
05.2024 - Current
Customer Sales Associate
Canada Auto Experts
12.2022 - 09.2023
Sales Development Representative
Medvocation
11.2021 - 11.2022
Customer Sales Representative
Touchstone Communications
09.2020 - 09.2021
Customer Sales Representative
First Step Communications
01.2020 - 08.2020
Diploma - Amazon FBA
HU UNIVERSITY
Diploma - Digital Marketing
H University
High School Diploma -
AIOU
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