Canva
Muhammad Ali
Hafizabad, Punjab
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Experienced with creating and implementing targeted digital marketing strategies. Utilizes data analysis and market research to optimize campaign performance. Track record of enhancing brand visibility and driving customer engagement through content marketing, and social media management.
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Diligent Media Manager with strong background in overseeing media campaigns and content production. Successfully managed multiple projects that enhanced brand visibility and audience engagement. Demonstrated expertise in strategic planning and team leadership.
Overview
8
8
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Digital Marketer
Digital Marketing
01.2017 - 01.2020
- Creating and maintaining client relationships.
- Proficient in marketing research and statistical analysis.
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage.
Social Worker
Team Sar E Aam
06.2018 - 02.2020
- Supported clients and families with empathy and compassion during difficult times.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
Social Worker
Sarioon
06.2020 - 05.2022
- Supported clients and families with empathy and compassion during difficult times.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Regular voluntary blood donor with successful donations to date.
- Contributed to public health and emergency response by supporting hospitals and patients in critical need.
- Promoted awareness of blood donation benefits within community and peer networks.
Telemarketer
Telemarketing
01.2020 - 01.2023
- Experienced and enthusiastic Telemarketer with excellent customer service and marketing skills.
- Committed to working professionally and diligently on behalf of a company.
Intern
Neo TV
05.2023 - 09.2023
- Company Overview: Completed my internship with NUML (National University of Modern Languages).
- Worked in Neo TV, and completed my internship with NUML (National University of Modern Languages).
- Completed my internship with NUML (National University of Modern Languages).
Customer Service Representative
Cross Call Solutions
11.2020 - 06.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Managing Director
Vision Call
06.2023 - Current
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
Education
Bachelor - Media and Communications
NUML University
09.2020 - Current
FSC - Pre Engineering
Board of Gujranwala
01.2017 - 01.2020
High School Diploma -
Sir Syed Scholars
Hafizabad, Punjab, Pakistan 04.2001 -
Skills
Innovative thinking
Skills Summary
78%, 81%
Personal Information
Father's Name: Muhammd Naeem
Software
Word
Excel
Adobe Photoshop
Certification
Best Social Worker of the Month
Timeline
Best Social Worker of the Month
08-2025
Managing Director
Vision Call
06.2023 - Current
Intern
Neo TV
05.2023 - 09.2023
Blood donor of the year
12-2020
Customer Service Representative
Cross Call Solutions
11.2020 - 06.2023
Bachelor - Media and Communications
NUML University
09.2020 - Current
Social Worker
Sarioon
06.2020 - 05.2022
Telemarketer
Telemarketing
01.2020 - 01.2023
Social Worker
Team Sar E Aam
06.2018 - 02.2020
Digital Marketer
Digital Marketing
01.2017 - 01.2020
FSC - Pre Engineering
Board of Gujranwala
01.2017 - 01.2020
High School Diploma -
Sir Syed Scholars
04.2001 -
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