MICROSOFT OFFICE WORD
MUHAMMAD AHSAN
GENERAL BANKING OFFICER
Toba Tek Singh, Punjab,PB
Summary
Dynamic banking professional with a proven track record at The Punjab Provincial Cooperative Bank Limited, enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in branch operations and compliance, I adeptly resolved complex issues while maintaining operational excellence, ensuring a seamless banking experience for clients.
Overview
3
3
years of professional experience
2
2
Languages
Work History
GENERAL BANKING OFFICER
THE PUNJAB PROVINCIAL COOPERATIVE BANK LIMITED
02.2023 - Current
- Increased customer satisfaction by providing timely and accurate banking services.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
- Assisted clients with various banking needs including account openings, loan applications, and financial planning advice.
- Maintained strict adherence to regulatory guidelines, minimizing compliance risks for the bank.
- Handled large transaction volumes accurately, maintaining high levels of operational excellence within the branch.
Education
BBA - BANKING AND FINANCE
LYALLPUR BUSINESS SCHOOL
GOVERNMENT COLLEGE UNIVERSITY FAISALABAD 04.2001 -
FSC - PRE ENGINEERING
FAZAIA DEGREE COLLEGE RAFIQUI SHORKOT
FEDERAL BOARD ISALAMABAD 04.2001 -
MATRICULATION - Science
FAZAIA INTER COLLEGE KORANGI KARACHI
FEDERAL BOARD ISLAMABAD 04.2001 -
Skills
Problem-solving skills
Customer Service-oriented
Branch operations
Forward-thinking
Decision-making
Willing to learn
Software
MICROSOFT OFFICE EXCEL
Timeline
GENERAL BANKING OFFICER
THE PUNJAB PROVINCIAL COOPERATIVE BANK LIMITED
02.2023 - Current
BBA - BANKING AND FINANCE
LYALLPUR BUSINESS SCHOOL
04.2001 -
FSC - PRE ENGINEERING
FAZAIA DEGREE COLLEGE RAFIQUI SHORKOT
04.2001 -
MATRICULATION - Science
FAZAIA INTER COLLEGE KORANGI KARACHI
04.2001 -