Microsoft Office
Muhammad Adil Mayo
Manager Strategic Sales & Services
Lahore
Summary
Corporate Sales & Services leader with 9+ years of experience in telecom GCSS, specializing in enterprise & government accounts, strategic sales, and relationship management. Proven ability to drive revenue growth, manage key accounts, and deliver end-to-end enterprise solutions through cross-functional leadership.
Overview
12
12
years of professional experience
Work History
Manager Strategic Sales & Services
Zong CMPak
05.2025 - Current
- Lead strategic corporate sales and service engagements across enterprise and key accounts, driving revenue growth and service adoption.
- Own corporate customer lifecycle: acquisition, solution design, deployment coordination, and post-sales service retention.
- Partner with technical, product, and operations teams to deliver ICT, connectivity, and value-added service solutions.
- Manage executive-level relationships, ensuring SLA adherence, churn reduction, and upsell/cross-sell growth.
- Analyze market and customer data to identify new service opportunities and improve solution positioning.
- Support regional sales strategy execution, proposal governance, and high-value deal closures.
Relationship Manager - Govt. & Corporate Sales
Zong CMPak
05.2018 - 04.2025
- Managed a portfolio of government and corporate clients, acting as the primary point of contact for sales and services.
- Ensured end-to-end account management, from solution design to post-sales support and SLA management.
- Retained and grew existing accounts through cross-selling and upselling of enterprise services.
- Coordinated with internal stakeholders to resolve service issues and enhance customer experience.
- Built long-term relationships with senior client stakeholders to strengthen Zong cmpak`s market presence.
- Contributed to revenue forecasting, contract renewals, and customer satisfaction improvement.
Business Development Officer
Zong CMPak
05.2015 - 05.2018
- Prospected and onboarded new government and corporate clients for Zong CMPak enterprise services.
- Identified decision-makers and developed relationships within target organizations.
- Prepared proposals, pricing, and documentation aligned with GCSS offerings.
- Supported senior sales leaders in deal structuring and opportunity closure.
- Conducted market research and competitor analysis to identify growth opportunities.
Relationship Officer
Faysal Bank Limited
07.2014 - 05.2015
- Managed customer relationships for retail and SME banking products, including account opening and financing solutions.
- Handled consumer lending products such as car financing, personal loans, credit cards, and home loans.
- Identified customer needs and recommended suitable financial products to drive revenue and portfolio growth.
- Ensured compliance with banking regulations, KYC, and documentation standards.
- Built strong client relationships through service excellence and proactive engagement.
Education
Bachelors of Commerce -
04.2001 -
Intermediate of Commerce - Accounting And Finance
05-2011
Matriculation of Science -
04.2001 -
Skills
Strategic planning
Business development
Project management
Marketing
Relationship building
Project planning
Business planning
Sales management
Revenue management
Teamwork and collaboration
Adaptability and flexibility
Team building
Interpersonal skills
Team leadership
Decision-making
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Software
Interests
Book Reading
Traveling
Horse Riding
Timeline
Manager Strategic Sales & Services - Zong CMPak
05.2025 - Current
Relationship Manager - Govt. & Corporate Sales - Zong CMPak
05.2018 - 04.2025
Business Development Officer - Zong CMPak
05.2015 - 05.2018
Relationship Officer - Faysal Bank Limited
07.2014 - 05.2015
Punjab College of Commerce - Bachelors of Commerce,
04.2001 -
Board of Intermediate & Secondary Education - Matriculation of Science,
04.2001 -
Punjab Group of Colleges - Intermediate of Commerce, Accounting And Finance
Awards
Star Performer - ZONG CMPAK - 2024, Champion Of The Month (February) - ZONG CMPAK - 2024, Champion Of The Month (April) - ZONG CMPAK - 2024, Top Corporate BDO Nationwide - ZONG CMPAK - 2017, Star Performer - ZONG CMPAK - 2017