Microsoft Office
Muhammad Adil Mayo
Manager Strategic Sales & Services
Lahore
Summary
Corporate Sales & Services leader with 9+ years of experience in telecom GCSS, specializing in enterprise & government accounts, strategic sales, and relationship management. Proven ability to drive revenue growth, manage key accounts, and deliver end-to-end enterprise solutions through cross-functional leadership.
Overview
12
12
years of professional experience
Work History
Manager Strategic Sales & Services
Zong CMPak
05.2025 - Current
- Lead strategic corporate sales and service engagements across enterprise and key accounts, driving revenue growth and service adoption.
- Own corporate customer lifecycle: acquisition, solution design, deployment coordination, and post-sales service retention.
- Partner with technical, product, and operations teams to deliver ICT, connectivity, and value-added service solutions.
- Manage executive-level relationships, ensuring SLA adherence, churn reduction, and upsell/cross-sell growth.
- Analyze market and customer data to identify new service opportunities and improve solution positioning.
- Support regional sales strategy execution, proposal governance, and high-value deal closures.
Relationship Manager - Govt. & Corporate Sales
Zong CMPak
05.2018 - 04.2025
- Managed a portfolio of government and corporate clients, acting as the primary point of contact for sales and services.
- Ensured end-to-end account management, from solution design to post-sales support and SLA management.
- Retained and grew existing accounts through cross-selling and upselling of enterprise services.
- Coordinated with internal stakeholders to resolve service issues and enhance customer experience.
- Built long-term relationships with senior client stakeholders to strengthen Zong cmpak`s market presence.
- Contributed to revenue forecasting, contract renewals, and customer satisfaction improvement.
Business Development Officer
Zong CMPak
05.2015 - 05.2018
- Prospected and onboarded new government and corporate clients for Zong CMPak enterprise services.
- Identified decision-makers and developed relationships within target organizations.
- Prepared proposals, pricing, and documentation aligned with GCSS offerings.
- Supported senior sales leaders in deal structuring and opportunity closure.
- Conducted market research and competitor analysis to identify growth opportunities.
Relationship Officer
Faysal Bank Limited
07.2014 - 05.2015
- Managed customer relationships for retail and SME banking products, including account opening and financing solutions.
- Handled consumer lending products such as car financing, personal loans, credit cards, and home loans.
- Identified customer needs and recommended suitable financial products to drive revenue and portfolio growth.
- Ensured compliance with banking regulations, KYC, and documentation standards.
- Built strong client relationships through service excellence and proactive engagement.
Education
Bachelors of Commerce -
04.2001 -
Intermediate of Commerce - Accounting And Finance
05-2011
Matriculation of Science -
04.2001 -
Skills
Strategic planning
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Software
Interests
Book Reading
Traveling
Horse Riding
Timeline
Manager Strategic Sales & Services - Zong CMPak
05.2025 - Current
Relationship Manager - Govt. & Corporate Sales - Zong CMPak
05.2018 - 04.2025
Business Development Officer - Zong CMPak
05.2015 - 05.2018
Relationship Officer - Faysal Bank Limited
07.2014 - 05.2015
Punjab College of Commerce - Bachelors of Commerce,
04.2001 -
Board of Intermediate & Secondary Education - Matriculation of Science,
04.2001 -
Punjab Group of Colleges - Intermediate of Commerce, Accounting And Finance
Awards
Star Performer - ZONG CMPAK - 2024, Champion Of The Month (February) - ZONG CMPAK - 2024, Champion Of The Month (April) - ZONG CMPAK - 2024, Top Corporate BDO Nationwide - ZONG CMPAK - 2017, Star Performer - ZONG CMPAK - 2017