Mubashir Hussain
IT Support Specialist / Sys Admin, IT Project Manager
Lahore
Summary
Driven Systems Administrator with 2 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
16
16
Certifications
5
5
Languages
Work History
System Administrator
Pakistan Army
01.2022 - 06.2023
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Provisioned new software and hardware for use, following established security policies.
- Implemented corrective plans of action for network availability and latency.
HR/ Operations Manager
Commissioned Officer (Captain) / Pakistan Army
11.2019 - 06.2023
- Human Resource Management (Managing 350+ individuals in a shared Command and company strength of 120+ individuals in direct Command, strategic human resource planning).
- Project Management (Surveys, Budget allocation, Resources Management, Developing and working with cross-functional teams, Timely closing of projects, Aligning & Quality Control, Consultancy & Technical Supervision).
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Cyber Security Officer
Pakistan Army
02.2021 - 03.2023
- Applied leading theories and concepts to development, maintenance and implementation of information security standards, procedures and guidelines.
- Validated and verified system security requirements definitions and analyzed system security designs.
- Performed Cyber Security Audits, implemented cyber security policies and maintained secure cyberspace within the cantonment.
- Looked after vulnerabilities in the computer networks and implemented countermeasures to minimize information leakage and breaches.
Project Officer/ Incharge
Pakistan Army
01.2021 - 10.2021
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Updated customers and senior leaders on progress and roadblocks.
- Established, maintained, and functioned various welfare, development, infrastructural, and security projects inside the cantonment.
- Security projects included placing CCTV cameras for surveillance, establishing a command and control room for quick reaction during unforeseen events, and creating an SVAS system.
Communication Officer
Pakistan Army
05.2020 - 05.2021
- Planning & Laying down of communication equipment inside multiple divisional buildings/ setups.
- Provision of communication to an Army Division, including a UAV squadron, during Winter Collective Exercise with the help of Harris Radios, SDRs, New Generation Patcomms, Legacy Patcomms, line communication, and Satellite communication terminals.
- Provided and looked after the Office Automation System of the Pakistan Army within the cantonment.
- Installation and maintenance of radio/ wireless communication during military movements
Maintenance Engineer
Pakistan Army
11.2019 - 04.2021
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Handling military hardware equipment, Military communication equipment, their maintenance and upgradation, technical projects, and management of funds to ensure steady and successful projects.
- Logistics and Operations (reducing the demand-supply gap of spares for smooth operations, enhancing technicians with modern means to improve their efficiency).
- Macro and Micro Event Management
Education
Google IT Support Specialist Professional Cert
Google
Pakistan 03.2023 - 06.2023
Bachelor of Science - Computer Software Engineering
National University of Science & Technology (NUST)
Islamabad, Pakistan 09.2015 - 07.2019
F.Sc (Pre Engineering)
Punjab College of Information & Technology
Rawalpindi, Pakistan 07.2013 - 07.2015
Skills
Technical education
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Tamgha e Azm
- Pakistan Engineering Council (PEC)
- Level 2 Seller on Fiverr Freelancing Platform
- PARA meet Gold Medalist (Officers Category)
- NUST Merit Based Scholarship
- Microsoft Student Partner Program
- IEEE Chapter - NUST, Pakistan
- NUST Student Representative (NSR) - Hostel
- Ambassador EME Olympiad (2017, 2018)
Certification
Military Course - Specializations to Arms
Timeline
Google - System Administration and IT Infrastructure Services
06-2023
Google - IT Security: Defense against the digital dark arts
06-2023
Google - The Bits and Bytes of Computer Networking
05-2023
Google - Operating Systems and You: Becoming a Power User
05-2023
Learning Cloud Computing: Core Concepts
04-2023
LinkedIn Leadership Foundations
04-2023
LinkedIn Essential Lessons for First-Time Managers
04-2023
LinkedIn Decision-Making Strategies
04-2023
LinkedIn IT Service Management: ISO20000
04-2023
LinkedIn Project Management Foundation
04-2023
Google - Technical Support Fundamentals
04-2023
Google IT Support Specialist Professional Cert
Google
03.2023 - 06.2023
LinkedIn Administrative Human Resources
03-2023
LinkedIn Organizational Thought Leadership
03-2023
Google Digital Marketing Course
02-2023
System Administrator
Pakistan Army
01.2022 - 06.2023
Content Writing and Instant Skills
01-2022
Military Course - Specializations to Arms
03-2021
Cyber Security Officer
Pakistan Army
02.2021 - 03.2023
Project Officer/ Incharge
Pakistan Army
01.2021 - 10.2021
Communication Officer
Pakistan Army
05.2020 - 05.2021
HR/ Operations Manager
Commissioned Officer (Captain) / Pakistan Army
11.2019 - 06.2023
Maintenance Engineer
Pakistan Army
11.2019 - 04.2021
Bachelor of Science - Computer Software Engineering
National University of Science & Technology (NUST)
09.2015 - 07.2019
F.Sc (Pre Engineering)
Punjab College of Information & Technology
07.2013 - 07.2015
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