Mubasher Anwar
Manager, Custom-Cut Glass Products
London,UK
Summary
Experienced manager with over 6 years in the glass manufacturing industry, specializing in custom-cut glass products. Currently pursuing an MSc in Computer Sciences, leveraging a strong foundation in IT from a BS degree. Proven expertise in project management, cost estimation, and customer relationship management, with a focus on driving efficiency and enhancing customer satisfaction.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Manager, Custom-Cut Glass Products
FAB Glass and Mirror
Lahore , Punjab
2021.09 - 2024.08
- Managed end-to-end order processing for custom glass products, ensuring on-time delivery and cost efficiency.
- Developed and implemented cost estimation models for complex projects, leading to average of 15% cost savings annually.
- Coordinated with production teams to ensure accurate fulfillment of customer orders, minimizing errors and enhancing client satisfaction.
- Provided tailored quotations for high-profile projects, increasing repeat business by 20%.
- Led team of 10 employees, focusing on training, development, and process improvement.
Project Coordinator
Fab Glass and Mirror
Lahore , Punjab
2018.09 - 2021.08
- Supported project execution by creating detailed product specifications and coordinating with vendors.
- Ensured alignment between client requirements and production capabilities, reducing order issues by 25%.
- Assisted in managing client accounts and building long-term relationships, fostering positive customer experience.
Education
Master of Science - Computer Science
Ravensbourne University London
6 Penrose Way, London SE10 0EW, UK 2024.09 - Current
Bachelor of Science - Information Technology
University of Sargodha
University Road, Sargodha, Punjab 40100 2014.10 - 2018.10
Skills
- Project management
- Custom-cut glass products expertise
- Cost estimation and budgeting
- Customer relationship management
- Process optimization
- Team leadership and collaboration
- Microsoft Office Suite, ERP systems
- IT and computer systems integration
- Data analysis
Languages
Urdu
Native language
English
Advanced
C1
Certification
Microsoft Office
Interests
Glass and manufacturing processes
Problem-solving and automation in business processes
Cricket and outdoor activities
Tourism and travel exploration
Social media surfing and staying updated on current affairs
Gaining knowledge through articles, and online resources
Timeline
Master of Science - Computer Science
Ravensbourne University London
2024.09 - Current
Manager, Custom-Cut Glass Products
FAB Glass and Mirror
2021.09 - 2024.08
Project Coordinator
Fab Glass and Mirror
2018.09 - 2021.08
Bachelor of Science - Information Technology
University of Sargodha
2014.10 - 2018.10
Microsoft Office
2012-05
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