M Shoaib Sabir

1. Head Of Department

• Assistance of H.O.D in relevant works regarding office
• Check & balance of overall equipment of H.O.D office like; wireless, Cameras, TV & system
• Discuss issues related to staff & offices
• Perform various clerical tasks as needed (file papers, organize supplies, etc)
• Draft e-mails & prepare minutes & meeting as and when required
• Monitor overall billings and keep a copy of duly signed by concerned person
• Take approvals & acknowledge for each & everything which is necessary
• Convey every instruction to staff elaborately and ensure
• Perform like a bridge between lower staff & H.O.D
• Maintain record of involving in any activity for VIP approvals on government level

2. Attendance

• Check attendance of Ali villa & project Security staff on weekly & Daily basis
• Make summary of tags adjustment for project Security & Ali Villa after proper verification by checking through CCTV and confirmation of concerned supervisor
• Manage Shifts as & when required
• Post leaves after approval of concerned authority
• Make roster for Sunday & overall gazette holidays of overall staff.

3. Internal Requisition & Purchase Requisition

• Make IRs separately of each section as and when required
• Make IRs on comprehensive PRs on monthly basis & forward to concerned dept
• Keep record of IRs and items also coordinates with warehouse
• Make Purchase Requisitions of all sections separately and process for approval from all concerned departments as per policy
• Maintain bifurcate monthly record against comprehensive PRs, specially ZOO

4. Pre-hiring

• Raise new hiring with proper justification and process for approval from all concerned departments
• Raise replacements for left employee(s) with record.
• Coordinates with HRD regarding above mentioned compliance

5. Gate Pass

• Create Ali Villa vehicles gate pass with prior approval after concerned authority
• Make outward gate pass of assets/equipment belong to contractor/Ali villa for outside of Ali Villa & Bahria Town Karachi

6. Inward gate pass

Make inward of overall things delivered by the vendors & maintain the record too

7. Vehicle Work Order

Raise work orders of overall vehicles at Ali Villa and maintain their record

• Keep record of billing for work done from concerned showrooms

8. Miscellaneous Works

• Make purchasing summaries on daily basis
• Petty cash for miscellaneous expenses & personal loans
• Keep the record of overall payments of department
• Ensure the verification of works done by the private contractors through the concerned deployed officer of Bahria town
• Keep the record of overall billings at Ali Villa
• Maintain dossiers of overall employee(s) separately

• Execute SOPs & update it when Require Give brief report of Operations to FMO Take care of Company Assets.
• Resolving Conflicts, Dispute & Negotiation with others.
• Give training and Evaluate new trainee to CSR.
• To maintain roster & shift strength
• Performs Assist Floor Manager in his absence
• Help Team Leader and Agents if they stuck in any situation.
• Co-Ordinate with Quality Control.
• Maintain Attendance and Daily Shift Reports.
• Mutual Co-Operation with Administration to take care of the Environment.
• Also the backup of Team Lead and CSRs if needed

• Mentored and guided employees to foster proper completion of assigned duties.
• Make teams and syllabus for training.
• Prepare plan to execute the training of badges.
• Report to floor manager operations regarding the training schedule.

• Worked closely to maintain optimum levels of communication.
• Revise and Follow SOP daily
• Update regarding current information
• Respect and follow the floor ethics
• Follow the Instructions of GOS and Team Leads
• Create scenarios for mock calls of trainees.

• To provide customer services and to guide the citizens of Karachi for any kind of information related to Karachi and logged the complaint related to the Domain pertain under CDGK/KMC