Dynamic Head Barista with extensive experience at Coffee Mistery, recognized for maximizing espresso quality and reducing waste through effective inventory management. Proven leadership in training staff and enhancing customer experiences, leveraging expertise in beverage preparation and strong communication skills to foster a positive team environment.
Contributed to a positive workplace culture by resolving conflicts between team members professionally and efficiently.
leading the coffee bar team, ensuring quality and consistency in drinks, managing inventory, training new baristas, and fostering a positive customer experience, while also handling cash transactions and maintaining a clean environment.
Here's a more detailed breakdown of the Head Barista role:
Key Responsibilities:
leading the coffee bar team, ensuring quality and consistency in drinks, managing inventory, training new baristas, and fostering a positive customer experience, while also handling cash transactions and maintaining a clean environment.
Here's a more detailed breakdown of the Head Barista role:
Key Responsibilities:
Coffee Expertise & Quality:
Prepare and serve high-quality espresso and coffee drinks, acting as the coffee expert in the store.
Maintain a strong understanding of coffee preparation techniques and equipment.
Ensure consistent coffee quality and standards.
Team Leadership & Training:
Train and mentor new baristas on coffee preparation, customer service, and store procedures.
Manage workflow and ensure smooth operations during peak hours.
Motivate and support the barista team to achieve high performance.
Customer Service & Experience:
Provide excellent customer service and build positive relationships with customers.
Address customer inquiries and resolve issues promptly and professionally.
Ensure a clean and welcoming environment for customers.
Inventory & Operations:
Manage inventory of coffee, milk, and other supplies.
Ensure proper storage and handling of products.
Handle cash transactions accurately and efficiently.
Maintain a clean and organized workspace.
Scheduling & Management:
Assist with scheduling and shift coverage.
Monitor daily expenses and revenues.
Order supplies as needed.
Other Duties:
May be involved in vendor relationships.
May assist with other tasks as needed
Name POS system