MS Office
Mohsin Shahzad
Quality Assurance Manager
Lahore,Punjab
Summary
An experienced & result oriented professional with more than 8 years in the FMCG sector with an extensive knowledge and proven record of the Quality Assurance, Manufacturing Quality Control, Food Safety Management System, TPM, Supplier Quality Assurance, Audits, Customer Care & SAP.
Overview
2
2
Languages
6
6
Certifications
8
8
years of post-secondary education
9
9
years of professional experience
Work History
Quality Assurance Manager - Sales
Nestlé Pakistan Ltd
Lahore, Punjab
10.2018 - Current
- Managing the Quality Operations in Sales & Supply Chain in one of the largest sales network of Pakistan with following responsibilities,
- Ensuring the Quality of Product from factory to retail level.
- Establishment and roll out of Distributor & Retailer education plan to ensure quality at each step of product handling, distribution and retail.
- Training, coaching & Assessment of distribution staff on Good Warehouse Practices.
- Leading Retail Quality Audits to ensure quality at retail.
- Coordination with consumer services for evaluation of consumer complaints and consumer engagement.
- Ensuring quality in E-Commerce sales operations by providing training, conducting coaching sessions and assessments of E-Commerce distribution staff.
Business Quality Specialist & Packaging Lab Head
Nestle Pakistan Ltd.
Kabirwala, Punjab
06.2014 - 09.2018
- Managing the manufacturing quality assurance of Liquid Dairy & Noodles Plants that included below responsibilities, - Leading the Food safety and quality operations i.e.
- HACCP, QMS & GMPs.
- Establishment and implementation of line quality checks and their verification.
- Training, coaching and assessment of manufacturing teams for effective implementation of quality standards at line.
- Leading the internal as well as external audits for both plants.
- Leading the Q-Pillar (TPM Pillar) at Liquid Dairy & Noodles Plants.
- Leading the Packaging materials lab for evaluation, inspection and release of incoming packing materials in Kabirwala Factory that included Laminates, Tetra Pak, Corrugated cases, BOPP Films, Display boxes and promotional items etc.
- Performing supplier audits for packaging materials.
Quality Assurance Specialist
Nestle Pakistan Ltd
Kabirwala, Punjab
11.2012 - 05.2014
- As Quality Assurance Specialist Joined Nestle Pakistan Ltd. Kabirwala Factory, managing lab operations as well as Standardization Plant quality operations with following responsibilities,
- Lead Fresh Milk Reception which is the largest section of Quality Assurance department in terms of man power and work responsibilities.
- Establishing and Implementation of Quality Monitoring Scheme at fresh milk reception lab.
- Establishment, Implementation and Assessment of Quality Monitoring Scheme at Standardization plant for effective quality operations.
- Training, Coaching & Assessment of people working in fresh milk reception lab & at plant for their capability building.
- Successfully introduced and implemented the Aflatoxin M1 testing at Fresh Milk Reception Lab by ELISA and CHARM EZ.
- Successfully implemented Chloramphenicol Analysis by ELISA resulting in cost optimization of fixed quality cost by using the same analyzer for different parameters.
- Successfully completed a white belt project in Quality Assurance laboratories to optimize the Analysis cost without compromising on quality of analysis.
- Optimization of Fresh Milk Tanker Stay time inside the factory to support smooth operations of milk planning between factory and supply chain teams.
- Lead Internal as well as external audits of Nestle, Bureau Veritas Pakistan & Pakistan National Accreditation Council for Laboratories and Standardization Plant.
- Lead the Leadership Development Pillar from Quality Assurance Department aimed for the leadership development at Factory.
Deputy Manager Production
Family Foods (Pvt) Ltd.
Lahore, Punjab
06.2011 - 12.2011
- Managing the production process, drawing up a production schedule
- Ensuring that the production is cost effective
- Responsible for manufacturing as well as quality operations of the plant
- Managing resource and material planning for productions
- Monitoring the production processes and adjusting schedules as needed
- Liaising among different departments i.e. supply chain, administration, marketing and sales
Education
B.S (Hons) - Dairy Technology
University of Veterinary & Animal Sciences
Lahore 06.2007 - 06.2011
F.Sc. (Pre-Medical) -
Govt. Post Graduate College Vehari
Vehari 03.2005 - 03.2007
Matriculation (SSC) - Science
Board of Intermediate And Secondary Education
Multan 03.2002 - 03.2004
Skills
Quality Management
Software
Adobe Creative Suite
MS Windows
SAP
Certification
Certified Lead Auditor, Nestle Pakistan Ltd.
Accomplishments
- 7th Sense
- Be Your Best
- Everyday Coaching
- Food Auditing
- Lead Auditor Course
- Leadership Development
- We Connect
- 1 Year Diploma in I.T (covering DBMS)
- 6 months diploma in Office Management
Corporate Training Completed,
Professional Courses:
Timeline
Quality Assurance Manager - Sales
Nestlé Pakistan Ltd
10.2018 - Current
Business Quality Specialist & Packaging Lab Head
Nestle Pakistan Ltd.
06.2014 - 09.2018
Quality Assurance Specialist
Nestle Pakistan Ltd
11.2012 - 05.2014
Deputy Manager Production
Family Foods (Pvt) Ltd.
06.2011 - 12.2011
B.S (Hons) - Dairy Technology
University of Veterinary & Animal Sciences
06.2007 - 06.2011
F.Sc. (Pre-Medical) -
Govt. Post Graduate College Vehari
03.2005 - 03.2007
Matriculation (SSC) - Science
Board of Intermediate And Secondary Education
03.2002 - 03.2004
Certified Lead Auditor ISO 17025, PNAC
Certified Everyday Coach, Nestle Pakistan Ltd.
Certified GSTD Coach, Nestle Pakistan Ltd.
Six Sigma White Belt Certified, Nestle Pakistan Ltd.
IRCA Certified Lead Auditor for FSSC 22000 Bureau Veritas Pakistan
Certified Lead Auditor, Nestle Pakistan Ltd.
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