Mumtaz Ahmed
Technical Support/Operation FMCG
Kasur,Punjab
Summary
Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets. Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Food Safety & Public Health Trainer
Al-Arkkan
Jeddah, Saudi Arabia
Mar.2013 - Sep.2013
- Led development, training and maintenance of plant quality and food safety programs.
- Adapted to shifting priorities and aligned food safety activities to meet organizational goals.
- Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
- Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff.
- Developed and delivered training on quality assurance procedures and production operations.
Assitant Manager Technical Support
Cupola Pakistan Ltd
Lahore, Pakistan
Mar.2009 - Sep.2013
- Tracked KPIs and created continuous improvement plans.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Production Manager
Dawn Bread
Lahore, Pakistan
09.2013 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
Food Technologist
Bunny's Bread
Lahore, Pakistan
Aug.2007 - Mar.2009
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Management Trainee
Citropak Ltd
Sargodha, Pakistan
01.2007 - 08.2007
- Used company reports to analyze sales, gross profit and inventory activities.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Gained knowledge of company policies, protocols and processes.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Master of Science - Food Sciences
University of Agriculture
Faisalabad Mar.2005 - Sep.2007
Skills
Leadership & teamworkundefined
Accomplishments
- Proficiently supervised semi auto to fully automatic production lines, oversaw materials inspection, scheduled production and conducted weekly physical inventories.
- Increased overall productivity and quality faily by implementing training programs designed to increase performance levels.
- Supervised team of more than 300 crew members.
Timeline
Production Manager
Dawn Bread
09.2013 - Current
Food Safety & Public Health Trainer
Al-Arkkan
Mar.2013 - Sep.2013
Assitant Manager Technical Support
Cupola Pakistan Ltd
Mar.2009 - Sep.2013
Food Technologist
Bunny's Bread
Aug.2007 - Mar.2009
Management Trainee
Citropak Ltd
01.2007 - 08.2007
Master of Science - Food Sciences
University of Agriculture
Mar.2005 - Sep.2007
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