Mohammad Zahid Nadeem
Ajk pakistan
Summary
Dynamic quality control supervisor with Fresh Leaf LLC, adept at enhancing team performance and customer satisfaction. Expert in safety protocols and employee training, I successfully implemented strategies that improved operational efficiency. Proven problem solver with a strong focus on quality assurance and effective communication, ensuring compliance and excellence in service delivery.
Overview
11
11
years of professional experience
1996
1996
years of post-secondary education
Work History
Furit and vegetables supervisor quality controler
Fresh leaf LLC.dubai
Dubai , UAE
02.2017 - 10.2024
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Trained new employees on safe operating procedures for all machines used in the facility.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained positive working relationship with fellow staff and management.
- Directed and supervised team of 15 employees in daily operations.
- Developed strategies to improve team performance and productivity.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Furit and vegetables deliverer
NRTC LLC.DUBAI
Dubai , UAE
09.2013 - 03.2015
- Delivered items to customer's homes or businesses in a timely manner.
- Ensured all items were securely packed and protected during transport.
- Inspected vehicles for mechanical issues and reported them to management as needed.
- Performed pre-trip inspections of vehicle before leaving for deliveries.
- Collected payments from customers upon completion of deliveries.
- Followed company safety protocols at all times while on the job.
- Provided customers with detailed information regarding their deliveries.
- Assisted in loading and unloading items into delivery vehicles.
- Verified that delivered goods match those requested by customers.
- Loaded and unloaded delivery vehicles with packages.
- Communicated effectively with customers throughout the delivery process.
- Planned efficient routes to maintain delivery schedules.
- Secured freight within truck and verified delivery of goods on-time and in good condition.
Education
Government High School Barnala
Barnala , Ajk pakistan Skills
- Quality control
- Safety protocols
- Customer service
- Team supervision
- Vehicle inspection
- Employee training
- Problem solving
Languages
English
First Language
English
Beginner (A1)
A1
Timeline
Furit and vegetables supervisor quality controler
Fresh leaf LLC.dubai
02.2017 - 10.2024
Furit and vegetables deliverer
NRTC LLC.DUBAI
09.2013 - 03.2015
Government High School Barnala
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