Over 5 years of experience covering a full spectrum of administrative duties, including HR management, office administration, executive support, and financial/accounts management
Ability to coordinate and follow up time sensitive assignments through effective organizational skills, multi-tasking and by prioritizing tasks
Analytical thinker with problem solving abilities; demonstrated talent in identifying, assessing, and generating workable solutions to streamline work processes
Personable team player who excels in building trusting relationship with a diverse workforce in multicultural settings Active listener and communicator who effectively conveys information verbally and in writing
Proficient in MS Office Suite and relevant HRIS/database (Banner – Information System)
Overview
13
13
years of professional experience
Work History
Property Owner
Defense Commercial Plaza
01.2020 - Current
Negotiate rent and finalize contracts
Establish rent schedule and collection
Pay property bills and taxes on time
Advertise the property floors for rent
Academic Contracts (FLAC) Officer
CENTENNIAL COLLEGE
12.2013 - 04.2018
Collaborated with Senior Compensation Analyst, Budgeting & Payroll officer, Academic Chairs and Assistants to Chairs, to generate over one hundred and fifty (150) teaching contracts every semester
Determined pay levels and rates for new faculty in compliance with college/union policies
Followed-up diligently with Academic Chairs to approve contracts on time
Amended changes to initial teaching contracts as per need; Learned and used FLAC Payroll process (tailor made College System) or Positive Time Entry to ensure changes were implemented accurately
Assisted four Academic Chairs, Operational Manager, and the Assistants to Chairs for the overall timetable planning and scheduling of over 50 programs of The Business School (TBS)
Communicated Scheduling Critical Path Activities and deadlines with the School Managers and the pertinent staff members time and again
Conducted analysis of enrolment projections in consultation with the Chairs and the Manager; perused and rectified missing program(s) and course(s) each semester
Updated the list of programs offered to students: (i) course based or (ii) block based in Banner Information System
Interpreted and analyzed enrolment projections for new (domestic/international), and returning students; adjusted the predicted enrolment numbers for each program to allocate classes accordingly
Confirmed requirements of forced schedules; assigned days, time, classrooms, or labs while adhering to scheduling restrictions and by alleviating timetable conflicts
Examined draft programs and semester templates; assured schedules were compact for students to avoid long wait times between classes and to reduce days of travel to School
Assessed preapproved accommodations and block offs, due to unavailability of faculty schedules, were accurately captured in the schedules
Revised section sizes, program blocks, opening or closing of sections as per need at the start or during the registration of each semester.
Provided timely recommendations to resolve ongoing space issues as they arose
Acted as the first point of contact for ad hoc classroom bookings and changes
Evaluated requests of classrooms – for tests, makeup classes or other scheduled events
Finalized classroom bookings in coordination with the Room Reservations team
Personal Staff Officer to Vice Chancellor
UNIVERSITY OF HEALTH SCIENCES
08.2010 - 08.2011
Assisted the VC in timely management of all internal/external communication i.e
By scrutinizing extensive office files, attending and directing phone calls, prioritizing urgent mails, and by filtering vital emails
Provided assistance to Admin & Coordination Department in organizing events and visits including partnership visits of Middlesex University and University of Liverpool (UK)
Arranged visas of UHS officials for a partnership/academic visit to University of Liverpool under INSPIRE program
Handled sensitive and confidential information such as communication between the VC and the Controller of examinations in appointing paper setters and invigilators
Demonstrated discretion, including exercising good judgment to warrant appropriate release of information to authorized personnel
Provided professional and friendly service when greeting government officials, educationists, and media personnel whilst ensuring all clients were comfortable while waiting for an appointment
Drafted letters of various genres i.e
Achievement letters, disciplinary letters, letters of gratitude, office orders etc
To disseminate vital information within and outside the organization
Handled grievances of students pertaining to exams, registration, and degree related issues in consultation with the concerned departments
Played a pivotal role in the establishment of Human Resources (HR) Department; the proposal was presented to the VC, Syndicate & the Board of Governors for approval
Planned, monitored and analyzed the performance evaluation process of over 150 MPHIL/PhD students to create a pool of talented applicants as part of a 2 – Step recruitment strategy and to streamline the stipend policy program
Orchestrated the performance evaluation of over 50 employees of University of Health Sciences (UHS) with the objective to simplify internal recruitment, maximize effective succession planning, and to reward best employees with extensions, promotions and awards
Verified variety of expenses endured by various medical and dental colleges of Punjab for holding MBBS/BDS exams, in consultation with Finance Department
Oversaw the account management of several hiring programs launched and funded by Higher Education commission with the assistance of the Finance Department
Validated the Travel Allowance and Daily Allowance claims made by the external examiners, in consultation with the Finance Department, as per the policy of UHS
Worked proactively with Media & Publication department to promote examples of achievements by students of numerous academic departments
Assisted in the compilation of HR Manual; revised and modified policies in light of UHS Statutes and Ordinance with the assistance of Registrar