Mohail Bakhtiar
Sr. SQA Engineer
Karachi, Sindh,SD
Summary
Quality assurance professional with stellar record of collaborating with software developers to produce robust, bug-free programs that meet business and consumer needs. Analyzes and improves software development processes and supports teams in meeting critical project deadlines. Captures and documents defects, solutions and test plans accurately and clearly across diverse teams.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Sr. SQA Engineer Level I
Digital Dividend Pakistan
5 2022 - Current
- Documented and reported software defects for mobile and web applications using a bug-tracking system, analyzing issues related to functionality, output, and content.
- Designed and implemented test plans, schedules, and strategies in alignment with project scope and delivery deadlines.
- Provided actionable feedback and recommendations to developers on software usability and functionality to enhance product quality.
- Reviewed requirements, specifications, and technical design documents, delivering timely and relevant feedback to ensure clarity and completeness.
- Coordinated with internal teams (developers, designers) to identify and address system issues, ensuring seamless integration and performance.
- Led and mentored a team of one SQA member, offering guidance and support to uphold best practices in software quality assurance.
- Monitored and evaluated team performance, ensuring adherence to quality standards and productivity goals.
- Conducted thorough manual testing of software applications, identifying defects, bugs, and inconsistencies to maintain high-quality standards.
- Led client demonstrations and collaborated with cross-functional teams (product managers, stakeholders) to ensure that quality standards and project requirements were met.
- Kept abreast of industry trends, best practices, and emerging technologies in software testing and quality assurance to drive continuous improvement
SQA & Support Engineer
Odercall Pvt Ltd.
02.2020 - 05.2022
- Led manual testing (functional, integration, regression) for a B2B platform connecting retailers with major brands.
- Collaborated with developers and stakeholders to resolve defects and ensure business requirements were met.
- Reduced response times by prioritizing urgent requests and escalating issues when necessary.
- Developed and executed test plans and cases to support a successful platform launch.
- Provided post-deployment support, resolving user issues and enhancing the platform experience.
- Provided technical support and troubleshooting for mobile apps via phone, email, and remote sessions.
- Created and executed test cases to ensure comprehensive coverage.
- Delivered product demos and reviewed requirement documents.
- Performed various testing types (functional, regression, performance) to ensure mobile app quality.
Internship
YesNet.tv
02.2019 - 08.2019
- Created and maintained comprehensive user manuals for various products.
- Provided support and monitored the online platform YesNet.tv under the supervision of the manager.
- Managed daily data uploads for the Lahore office and served customer needs.
- Monitored, troubleshooted, and managed the Local Area Network (LAN).
Internship
Laravel Developer
07.2018 - 09.2018
- Proficient in client-side technologies, including HTML, CSS, jQuery, and Bootstrap.
- Developed the 'Tailor on Wheels' Android Native Application as a Final Year Project.
- Implemented individualized profile management for each user.
- Integrated Google Maps API for location indication and utilized GPS for identifying tailor shop locations.
Education
BS-Software Engineering -
ILMA University, Formerly IBT
Karachi, Sindh 01.2015 - 04.2019
Certificate of Proficiency in Information System Management (CPISM) -
Aptech Computer Education
Karachi, Sindh 01.2014 - 04.2015
Intermediate Education - undefined
Government Degree College
Karachi, Sindh 01.2012 - 04.2014
Skills
Problem Solving
POS Order Processing Testing
Component Testing
Azure Blob Storage
Payment Method Testing
JIRA/Trello
Google Play Console
Effective Communication
Requirement Gathering
POSTMAN
Team Player
Customer Service
Navicat
Multitasking
Client Training
RESTful Web Services
AWS Device Farm / Sauce Labs
Activities
- Swimming
- Reading
- Listening to Music
- Gaming
- Travel
- Photography
- Pet Care
- Cars
Projects
Object Oriented Programming, 2015, 2016 Software Design & Architecture, 2016, 2017 Data Structures and Algorithms, 2017, 2018 Web Engineering, 2018, 2019 Database Management System, 2019, 2020 Software Engineering, 2020, 2021
Table Tennis
Enjoy playing table tennis during office breaks to unwind and refresh. It helps in relieving stress, boosting mental clarity, and enhancing productivity.
Timeline
SQA & Support Engineer
Odercall Pvt Ltd.
02.2020 - 05.2022
Internship
YesNet.tv
02.2019 - 08.2019
Internship
Laravel Developer
07.2018 - 09.2018
BS-Software Engineering -
ILMA University, Formerly IBT
01.2015 - 04.2019
Certificate of Proficiency in Information System Management (CPISM) -
Aptech Computer Education
01.2014 - 04.2015
Intermediate Education - undefined
Government Degree College
01.2012 - 04.2014
Sr. SQA Engineer Level I
Digital Dividend Pakistan
5 2022 - Current
Similar Profiles
Victoria RobertsonVictoria Robertson
Project Resolution Team Lead at Dividend FinanceProject Resolution Team Lead at Dividend Finance
Brian SilverBrian Silver
Regional Sales Director - Northeast at Dividend FinanceRegional Sales Director - Northeast at Dividend Finance
Tyler DellArcipreteTyler DellArciprete
Senior Financial Analyst at Dividend Restaurant GroupSenior Financial Analyst at Dividend Restaurant Group
Urs Shah BukhariUrs Shah Bukhari
Property Advisor at Own BusinessProperty Advisor at Own Business
Fidahussain NoonariFidahussain Noonari
Senior Branch Manager at Halan Micro Finance Ltd.Senior Branch Manager at Halan Micro Finance Ltd.