Moeed Ahmed
Lahore
Summary
With a deep understanding of both technology and business strategy, I am able to bridge the gap between IT and Sales functions, driving innovation and growth for organizations. I have experience in developing and implementing digital strategies that align with business goals, as well as managing complex projects and teams. My technical skills include programming languages, database management, and data analysis, while my business skills include market research, strategic planning, sales and communication. I am a highly analytical and collaborative individual who enjoys working in fast-paced environments and is always eager to learn new things.
Overview
2
2
years of professional experience
Work History
Sales Development Representative
Evo9x
New Jersey
12.2024 - Current
- Prospected and qualified around 50 new B2B leads per month through Outbound calls, emails, and messages targeting sports teams, schools, and athletic organizations.
- Collaborated with design and production teams to create accurate product mockups and proposals aligned with customer requirements.
- Built and maintained relationships with coaches, athletic directors, and purchasing managers to convert leads into long-term accounts.
- Achieved and consistently exceeded monthly sales targets, generating an average of $10,000 in revenue and reaching up to $20,000 in peak months.
- Utilized CRM tools to manage the sales pipeline, track interactions, and ensure timely follow-ups to maximize conversion and retention.
- Provided post-sale support to ensure customer satisfaction and repeat business, maintaining strong client relationships and positive feedback scores.
SaaS Support
IBEX
Lahore
04.2024 - 11.2024
- Provided Tier-1 technical support to US customers on Walmart's SaaS platform via phone, email, and chat.
- Diagnosed and resolved product-related issues, ensuring high customer satisfaction.
- Managed incident tracking and escalation via Jira for bug tracking and project management.
- Achieved a 95% customer satisfaction rate by resolving issues promptly.
Teaching Assistant
FAST-NUCES
Faisalabad
08.2020 - 06.2021
- Assisted in Data Structures and Databases courses by grading assignments and guiding students on projects.
- Provided technical support and mentoring to improve students' understanding of programming concepts.
- Helped increase student project completion rates by 15%.
Education
Bachelor of Science - Computer Science
FAST-NUCES
01.2024
Intermediate - English, Biology, Chemistry, Physics, Mathematics, Pak Studies, Urdu
Punjab Group of Colleges
01.2019
O-Levels - English, Mathematics, Biology, Chemistry, Physics, History, Religious Studies
Ad Alta School
01.2017
Skills
- JavaScript
- Python
- MySQL
- MongoDB
- PostgreSQL
- TensorFlow
- Scikit-learn
- Linux
- MS Office
- Jira
- Git
- Business Development
- Sales Development
- Problem-solving
- Excellent communication
- CRM software
Languages
English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Achievements And Activities
- Winner, Intra FAST 2022 - Speed Programming Competition
- OC Member, DAIRA 2023 - National Olympiad Event Organizer
- Freelancing & Open-Source Contributions - Web development & AI projects
Personal Information
- Date of Birth: 05/08/2001
- Nationality: Pakistani
Hobbies and Interests
- Machine Learning & AI
- Web & Software Development
- Freelancing & Traveling
Timeline
Sales Development Representative
Evo9x
12.2024 - Current
SaaS Support
IBEX
04.2024 - 11.2024
Teaching Assistant
FAST-NUCES
08.2020 - 06.2021
Bachelor of Science - Computer Science
FAST-NUCES
Intermediate - English, Biology, Chemistry, Physics, Mathematics, Pak Studies, Urdu
Punjab Group of Colleges
O-Levels - English, Mathematics, Biology, Chemistry, Physics, History, Religious Studies
Ad Alta School