Penta Soft
Moazzam Iqbal Qureshi
Senior Underwriter
Islamabad
Summary
An energetic, self-motivated, and committed Professional with an experience in Life Underwriting & Branch Operations having an excellent blend of, Participant Benefit Services, Health, disability, death claim investigation, AML, Legal & compliance support.
Well-known achiever in the Insurance/ Takaful industry for providing optimal operational support at the regional & organizational level. Believe in taking initiative and working as a team player, having good communication & interpersonal & analytical skills, open-minded, good organizational skills, looking for new and creative ideas, have proven leadership skills including managing and motivating team members to achieve organizational objectives. Ambitious and proficient to learn quickly through experience & mutual ideas. Determined to cut costs without impacting the quality of products and services.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Underwriter (IL)
Pak Qatar Family Takaful
islamabad
01.2021 - 09.2022
- Medical and Financial Underwriting of Life, Income benefit, Disability, and Critical Illness cases10 Million Limit.
- Evaluation of new business by using MIRA UND manual (Malaysia) & taking decisions with the help of risk synopsis of Sub Std cases
- Handling new business-related emails/branch queries.
- Ensure timely issuance of new business, a quality check of issued cases, and manage necessary financial or non-financial alterations required in the system before issuance of the Policy Documents
- Assist, Train and Develop the junior teammates & monitor their day-to-day underwriting activities
- Quarterly / Annual appraisals of the North Operations team
- Traveling within North Region (Isb / RWP, K.P.K & AJK) with Head of NMAD for training
- Relationship with panel doctors/hospitals & resolving their billing & other matters
- AML, Accused person & CFT evaluation & data posting in business system, NADRA Verisys & reporting to NMAD / legal & compliance dept
- Ensure effective Underwriting Cost control as per company policy.
- Ensure implementation & adherence of Underwriting & company guidelines philosophy
- Providing input on new products, procedures, and software for better handling of new business
- Official LOMA (USA) Education Representative for North Region
Operations Support Manager/AML CFT Analyst
Pak Qatar Family Takaful
islamabad
01.2015 - 12.2020
- New Business Process/underwriting & Issuance of memberships as per the assigned authority limit (8.0 million), preparation of risk synopsis of Sub Std cases through MIRA (Malaysia)
- Handling new business-related emails/branch queries.
- Support to NMAD team in Underwriting & Branch Officers business system training when required
- NMAD Team Management of North
- Quarterly / Annual appraisals of decentralized operations team of North region
- Panel Doctors & Hospitals affairs & billing coordination
- Managing Govt relations Activities assigned by HO with NADRA & other Govt institutions
- Assist Participant Benefit Services Dept in handling customer queries through email, phone & during their visit for renewal payments, and partial & permanent withdrawals
- Well-versed in the handling of Financial / Non-financial alterations in the business system
- MIS handling for due listings, renewal letters, Tax certificates / Payment certificates, etc
- Assistance to Individual family, Banca & Group life / Health Claims Dept in claim investigations/verifications & death claims
- Provide Active support to Legal & Compliance Dept in hearings at Court of President of Pakistan / Federal Ombudsmen & SECP
- Conducting & supervising online papers of FLMI (LOMA, Georgia Atlanta) for Pak Qatar Group Executives & officers as an Official LOMA representative here in Islamabad.
Deputy Manager Regional Operations
Pak Qatar Family Takaful
islamabad
01.2011 - 12.2014
- Joined PQFTL in March 2008 & promoted from Assistant Manager to Deputy Manager in 2011.
- Supervising New Memberships & renewal contributions collection, Corporate Bank Accounts Handling & Reporting to Head Office, Branch Petty Cash, Branch Administration & sales Coordination Activities of whole North Region
- New Business Processing & Preliminary Underwriting of North Region cases
- Handling of walk-in customers queries, taking care of Medical Panel Hospital facilities & coordinating to hire new panel doctors/hospitals
- Coordination Among Regional Branches & Head Office for the maximum materialization of new business, agency Administration
- Supervision of Sales Training Coordination
- Coordination with Head Office in Claim Handling Hiring, training, supervision of North Region Branch Officers, Annual appraisals
- Handling of business system (Penta Soft) MIS / Reports
Senior Branch Officer (Regional Coordinator)
Jubilee Life Insurance Co ltd.
Islamabad
05.1999 - 03.2008
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- Collaborated with team members to achieve target results.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Actively listen to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Handling of Branch Administration and Accounts
- New Business/ Renewals collection
- Bank deposits, reporting of clearance, coordination, and daily MIS sharing with F&A dept Head Office Karachi
- Supervision of New Business submission & Branch Administration issues of Regional 6 Branches and 2 sub-offices
- Taking care of medical panel Hospitals relationship including billing issues
- Assisting Zonal Head & Branch heads in daily routine tasks
- Assist managers in Preparing Regional Presentations & other reports
- New Business database management
Project Coordinator
Bahria Town Pvt Ltd
Islamabad
04.1998 - 05.1999
- Assist Project Manager in daily Routine Work
- Reporting of Foreign Remittance received in banks
- Drafting of correspondence
- Taking care of Malik Riaz Sb Charity & Community Development Project, scheduling of monthly task Planners like Begum Rukhsana Medical Centre & Mobile Health services, etc.
- Any other Task is given by P.S to CEO
Finance Trainee
Sustainable Development Policy Institute (IUCN, Switzerland)
Islamabad
06.1997 - 04.1998
- Issue General entry vouchers, verifications of bills & Service provider's payments
- Taking Approvals from Executive Director on payment cheques & currency exchange withdrawals
- Responsible for Bank deposits & dollars exchange
- Training in MS Office, especially MS Excel & handling MIS
- Assist in Internal & External Audits
Education
MBA - Accounting And Finance
Preston University (Affiliated With Wyoming U.S.A)
Rawalpindi 09.1995 - 08.1997
Bachelor of Science - Mathematics, Statistics, Economics
Govt Gordon College
Rawalpindi 09.1992 - 03.1994
Skills
Relationship building skills
Accomplishments
- Attended Underwriting Workshop of Munich Re in Feb 2000 (CU)
- Attended a Seminar on Motivation & Interpersonal Relationships in the year 2000 (CU)
- Achieved award of The Best Asst Branch Officer of the year 2000 (CU)
- Shield of Achievement received in 2003 (Commercial Union)
- Shield of Appreciation for extraordinary support in 2003 (CU)
- Shield of Appreciation to support to achieve Fastest 10 Million Branch in Oct 2003 (CU)
- Achieved a Recognition Award by the CEO for extraordinary Support to the North Region in 2008 (PQFT)
- Achieved a recognition Award for extraordinary Services as a Deputy Mng in 2011(PQFT)
- Recognition Award by COO, Extra Ordinary Services as RBO North in 2013 (PQFT)
- Successfully attended Family Operations Workshop in 2013 (PQFT)
- Special Recognition Shield to Support Rwp & Isb Region (PQFT)
- Recognition Award by COO, Contribution & performance on account of Decentralized Operations & Persistency (PQFT)
- Long Association Award & cash prize for the tenth year of service completion(PQFT) in 2018
- Attended Executive Development Course in Islamic Banking & Takaful organized by IBA CEIF & Jamia Darul Uloom Karachi in 2018
- Achieved 2.0 Million UND limit in 2018, 3.0 Million limit in 2019, 7.0 Million in 2020 & 10 Million in 2022.
Software
Document Management System
Zimbra Email
File Transfer Protocol
Microsoft Excel
Ms office
Certification
LOMA (FLMI Level 1)
Interests
Reading articles of Islamic Finance
Motivational Books
Playing Badminton & Cricket
Nature watch & taking care of birds & animals, fishing
Cooking & travelling
Timeline
Senior Underwriter (IL)
Pak Qatar Family Takaful
01.2021 - 09.2022
Operations Support Manager/AML CFT Analyst
Pak Qatar Family Takaful
01.2015 - 12.2020
Deputy Manager Regional Operations
Pak Qatar Family Takaful
01.2011 - 12.2014
Skills in Administration (Pakistan Institute of Management)
02-2002
LOMA (FLMI Level 1)
01-2001
Senior Branch Officer (Regional Coordinator)
Jubilee Life Insurance Co ltd.
05.1999 - 03.2008
Project Coordinator
Bahria Town Pvt Ltd
04.1998 - 05.1999
Finance Trainee
Sustainable Development Policy Institute (IUCN, Switzerland)
06.1997 - 04.1998
MBA - Accounting And Finance
Preston University (Affiliated With Wyoming U.S.A)
09.1995 - 08.1997
Bachelor of Science - Mathematics, Statistics, Economics
Govt Gordon College
09.1992 - 03.1994
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