Polymer and Petrochemical Engineering professional with over 7 years of experience across BOPET and BOPP film production, injection molding, and extrusion. Skilled in polymer processing and customer-focused technical support, including complaint resolution, quality coordination, and R&D feedback. Hands-on expertise with PP, PE, PC, ABS, PMMA, and PET products. Proficient in conducting trials, preparing technical documentation, and collaborating cross-functionally to ensure product performance and customer satisfaction.