Muhammad Mateen Qureshi
student
Peshawar,KP
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
LIVES OPS ASSOCIATE
TPL Rider LOGISTIC
Karachi, SD
01.2023 - 04.2024
- Assist to OPS Manager, Daily Route Operating, Admin File Final Checking, Maintaining Daily Cycle Count, Balancing Reports, Conducting interviews and hiring riders, Managing daily leads sheet, Emailing daily reports, Leading special projects, Generating Daily Reports
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation
- Greeted customers and offered assistance for increased customer satisfaction
- Developed strong rapport with customers and created positive impression of business
- Used in-store system to locate inventory and place special orders for customers
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets
- Demonstrated leadership skills in managing projects from concept to completion
- Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards
Pickup Supervisor
Swyft Logistics
Karachi, SD
01.2022 - 01.2023
- Assign employees to specific duties, Lead Return Department, Organize transportation activities, Daily basis route operating, Developing better connections with vendors, Maintaining Daily Excel reports and emailing
- Achieved results by working with staff to meet established targets
- Collected, arranged, and input information into database system
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines
- Identified issues, analyzed information and provided solutions to problems
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Conducted routine inspections to check quality and compliance with established specifications
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes
Dispatch Coordinator
Airlift Technologies
Karachi, SD
- Receiving and dispatching orders, Daily Reports Managing & Emailing
- Received new orders, prepared documentation, and assigned personnel
- Managed emergency situations effectively, coordinating alternate routes or resources to minimize disruption to delivery process
- Answered phone calls and responded to customer emails
- Supported long-term growth by participating in strategic planning discussions about future staffing needs
- Managed time efficiently in order to complete all tasks within deadlines
- Identified issues, analyzed information and provided solutions to problems
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly
- Increased operational flexibility through cross-training in other roles such as logistics coordination or scheduling
- Ensured compliance with federal transportation regulations through diligent record keeping and adherence to safety standards.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Inventory Associate
Airlift Technologies
Karachi, SD
01.2020 - 01.2022
- Manage Inventory tracking system, Responsible for stocking and maintaining the products, Organize inventory in the warehouse, Check and balance on shipment, Inventory reporting
Sale Agent
Oppo Mobile Technologies Pakistan Pvt Limited
Karachi, SD
01.2018 - 01.2019
- Dealing with customers and achieving sales targets, managing sales record, Established trust in customer relations, Daily Reports Managing & Emailing
- Adjusted sales scripts to better target needs of specific individuals, boosting sales
- Used customer insights to develop innovative sales strategies to increase sales
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
Education
Master's in education - Education
Karachi University
KU Circular Rd, Karachi, Karachi City, Sindh 03.2023 - Current
Graduation in Arts -
Karachi University of Arts, Sciences & Technology
KU Circular Rd, Karachi, Karachi City, Sindh 01.2021 - 02.2023
Computerized Accounting certificate -
ICMA PAKISTAN
Head Office ICMAP Building, ST-18/C, Karachi 01.2020 - 02.2021
Skills
Mentoring and Coaching
Strategy Development
Customer Request Management
Problem-solving aptitude
Contact Number
0310-2454551
Job Experiences
- TPL Rider LOGISTIC, 2023, Still Continue..., LIVES OPS ASSOCIATE, Assist to OPS Manager, Daily Route Operating, Admin File Final Checking, Maintaining Daily Cycle Count, Balancing Reports, Conducting interviews and hiring riders, Managing daily leads sheet, Emailing daily reports, Leading special projects, Generating Daily Reports
- Swyft Logistics, 2022, 2023, Pickup supervisor, Assign employees to specific duties, Lead Return Department, Organize transportation activities, Daily basis route operating, Developing better connections with vendors, Maintaining Daily Excel reports and emailing
- Airlift Technologies, 2020, 2022, Inventory Associate, Manage Inventory tracking system, Responsible for stocking and maintaining the products, Organize inventory in the warehouse, Check and balance on shipment, Inventory reporting
- Airlift Technologies, Dispatch coordinator, Receiving and dispatching orders, Daily Reports Managing & Emailing
- Oppo Mobile Technologies Pakistan Pvt Limited, 2018, 2019, sale Agent, dealing with customers and achieving sales targets, managing sales record, Established trust in customer relations, Daily Reports Managing & Emailing
References
Will be furnished on demand
Timeline
Master's in education - Education
Karachi University
03.2023 - Current
LIVES OPS ASSOCIATE
TPL Rider LOGISTIC
01.2023 - 04.2024
Pickup Supervisor
Swyft Logistics
01.2022 - 01.2023
Graduation in Arts -
Karachi University of Arts, Sciences & Technology
01.2021 - 02.2023
Computerized Accounting certificate -
ICMA PAKISTAN
01.2020 - 02.2021
Inventory Associate
Airlift Technologies
01.2020 - 01.2022
Sale Agent
Oppo Mobile Technologies Pakistan Pvt Limited
01.2018 - 01.2019
Dispatch Coordinator
Airlift Technologies