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Associate Principal Engineer

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Goal-oriented Customer Support Executive with proven ability to build trust and rapport, resulting in high customer retention rates. Demonstrated expertise in communication and problem-solving, enhancing customer loyalty. Experienced in both independent and collaborative team environments, contributing to overall organizational success.

Dynamic Customer Support Executive with a proven track record at Groupon Shared Services, excelling in problem-solving and quality assurance. Enhanced customer satisfaction through effective email management and communication, handling up to 40 chats daily. Recognized for implementing strategic improvements that elevated service standards and operational efficiency.

Goal-oriented Customer Support Executive skilled at building trust and rapport to maintain customer loyalty. Track record of high customer retention rates thanks to excellent communication and problem-solving skills. Thriving in both self-motivated and collaborative team settings. Empathetic Customer Support Executive known for high productivity and efficient task completion. Possess specialized skills in problem-solving, customer relationship management, and technical support. Excel using active listening, clear communication, and patience to enhance customer satisfaction and foster loyalty.

Customer Support professional skilled in efficiently addressing and resolving client inquiries while maintaining high standards. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in dynamic environments. Expertise in communication, problem-solving, and customer relationship management. Driven by a results-focused approach, I leveraged my problem-solving and team leadership skills at Across Edge Lda to enhance team performance and reduce operational costs. My diverse background, including web development and culinary arts, showcases my adaptability and commitment to excellence, achieving significant improvements in efficiency and employee engagement. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals. Diligent [Desired Position] with background in providing top-notch customer support. Skilled in resolving complex customer issues and enhancing satisfaction levels. Demonstrated expertise in communication and problem-solving.

Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers.

MISHAR SAHIR

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Customer Support Executive

Team Lead & eBook Support Expert

Email Support Executive

Senior Executive Customer Support

Coordinator & Academic Assistant

Montessori Teacher

Education

Bachelor of Commerce -

Intermediate -

Matriculation -

Skills

Certification

Custom

Timeline

Team Lead & eBook Support Expert

Email Support Executive

Senior Executive Customer Support

Customer Support Executive

Coordinator & Academic Assistant

Montessori Teacher

Bachelor of Commerce -

Intermediate -

Matriculation -

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