Mishal Shamim
Freelancer / Manager
Rawalpindi,Punjab
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Executive
RM Marketing & Real Estate
Bahria Town Phase-7, Rwp, Pakistan
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Kept detailed records of daily activities through online customer database.
- Set and achieved company defined sales goals.
Event Planner
Glam Eves by Mishal Naqvi
Rawalpindi
02.2019 - Current
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Performed face-to-face meetings to finalize contract for services and event details.
- Reviewed event bills to confirm accuracy and approve payment.
Graphic Designer
Etsy
Online Store
02.2018 - Current
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Developed creative design for print materials, completed final touches for projects such as images sizes and font selection.
- Designed creative digital displays used in online advertising for local businesses.
Photoshop Expert
Fiverr & Freelancer.pk
01.2016 - Current
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
HR Manager
RM Marketing & Real Estate
Bahria Town Phase-7, Rawalpindi
08.2022 - 01.2023
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
Manager
The Innovators Call Center
Gujar Khan District Rawalpindi
06.2021 - 07.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Call Operator
Luton Taxis UK
Gujar Khan District Rawalpindi
04.2020 - 06.2021
- Managed availability of service through management of shared calendar solution.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Followed up on customer inquiries to confirm issues were adequately addressed.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
Senior Science Teacher
Shahzain Secondary School
Gujar Khan
01.2020 - 12.2020
- Coordinated and collaborated with other faculty members during lesson plan development.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Demonstrated positive and effective classroom management skills.
Education
Masters - Accounting And Finance
PAC Professional Academy of Commerce
Islamabad,Pakistan 01.2023 - Current
Skills
Fast Learner
undefinedTimeline
Masters - Accounting And Finance
PAC Professional Academy of Commerce
01.2023 - Current
HR Manager
RM Marketing & Real Estate
08.2022 - 01.2023
Manager
The Innovators Call Center
06.2021 - 07.2022
Call Operator
Luton Taxis UK
04.2020 - 06.2021
Senior Science Teacher
Shahzain Secondary School
01.2020 - 12.2020
Event Planner
Glam Eves by Mishal Naqvi
02.2019 - Current
Graphic Designer
Etsy
02.2018 - Current
Photoshop Expert
Fiverr & Freelancer.pk
01.2016 - Current
Sales Executive
RM Marketing & Real Estate
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