Mirza Rameez Ahmad
Lahore
Summary
Motivated and results-oriented professional with a strong desire to succeed in a fast-paced sales environment. Eager to leverage excellent communication and interpersonal skills to build strong customer relationships and drive sales. Seeking a challenging role to develop sales expertise and contribute to team success.
Overview
13
13
years of professional experience
Work History
Operations Director
Universal Group of Industries
2019.08 - Current
- Oversee the entire production process from raw material procurement to finished product delivery.
- Monitor and optimize production schedules to meet customer demands and maximize efficiency.
- Manage plant maintenance and upkeep to ensure equipment reliability and safety.
- Prioritize workplace safety and ensure compliance with all safety regulations.
- Lead and manage a team of operations professionals, including plant managers, supervisors, and production workers.
- Stay up-to-date with industry trends and technologies to drive innovation.
Inbound Sales Executive
DGS
2019.08 - 2020.07
- Answering incoming calls promptly and professionally.
- Listening attentively to customer inquiries and needs.
- Providing accurate and informative product or service information.
- Addressing customer concerns and objections.
- Closing sales and obtaining customer commitments.
- Building rapport with customers and establishing trust.
Public Relations Intern
DGPR
2019.05 - 2019.07
- Helped plan and execute private, company, and client events.
- Built strong relationships with media outlets and communications professionals to expand personal network.
- Responded to media inquiries, monitored media coverage and created press reports to influence public narrative.
- Assisted in developing media strategies and campaigns for client needs.
Administrative Officer
Rising Sun School
2012.01 - 2013.03
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Created, prepared, and delivered reports to various departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Arts - Communication Studies
Forman Christian College
Lahore, Punjab, Pakistan08.2019
High School Diploma -
Forman Christian College
Lahore, Punjab, Pakistan09.2015
O'Levels - Science Education
Lahore Grammer School
Lahore, Punjab, Pakistan09.2013
Skills
- Excellent Communication
- Customer Handling
- Excellent Negotiator
- Relationship Building
- Market Analysis
- Active Listening
- Interpersonal Skills
- Self-motivated
Timeline
Operations Director
Universal Group of Industries
2019.08 - Current
Inbound Sales Executive
DGS
2019.08 - 2020.07
Public Relations Intern
DGPR
2019.05 - 2019.07
Administrative Officer
Rising Sun School
2012.01 - 2013.03
Bachelor of Arts - Communication Studies
Forman Christian College
High School Diploma -
Forman Christian College
O'Levels - Science Education
Lahore Grammer School
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