MIRZA KAMAL BAIG

• Responsible to manage all Bus & Cargo Operations from Karachi
• Assist Management in developing better procedures in organization based on practical experience
• Responsible for accounts and expense in region
• Maintain healthy relationship with all Business Partners & Local Authorities in region for smooth operations
• Responsible to manage and complete all FM project in region
• Work in close liaison with management for enhancement of Bus Operation & Cargo Business in region
• Conduct procedural and financial audit of Cargo across country to achieve continuous improvement and efficient results.
• Increase Company Cargo Business by adding known corporate companies like Leopard, Sana Safinas and J. etc.

Special Projects/Additional Assignments

• Development of Contact Center for Faisal Movers Group which includes conversion of all customer interaction with company on latest Ibex application (Engage) including standardization of policies.
• Completed shifting of FM and Cargo Call Center to Ibex.
• Customization of company requirements in Enteract Application for better usage and information handling.
• Supervise and Control Faisal Movers Call Center Operations.
• Development & Integration of Social Media department & it platforms on Enteract including company WhatsApp and website.
• Assist CEO/MD in development of policies related to IT, Operation & Maintenance.
• Conduct Technical Trainings to Engineers in Maintenance.
• Initiated shifting of Company all Electrical Load to Solar across country including monitoring and supervising of installed system for efficient performance. Completed installation and shifting of over One (1) Megawatt solar plant in Company.
• Provide assistance to Company in continuous improvement of IT applications in line with operations.
• Develop Training Center in Company for introduction of Procedural & Industrial Trainings for resource development.
• Acting as POC on behalf of company for all telecommunication agreements and implementation.

• Responsible for compliance of all regulatory requirements related to Maintenance on aircraft and its component
• Develop MOE and associated procedures for preparation of ANO-145 Approval
• Review all Tasks Cards pertaining to Organization Scope of Approval for requirement of Tooling & Equipment
• Perform Audits of Contractors including Maintenance, Fuel Suppliers and Ground Handling Agencies
• Perform Verification Inspections of PCAA Ramps Inspections for closure and further submission
• Perform Technical Investigation of Incidents
• Review Vendors documents before approval and addition in AVL
• Carry out correspondence with Airworthiness Offices on behalf of company
• Assist Organization on matters related to Regulation against Engineering and Maintenance
• Acts as deputy to Manager QA in his absence

• Responsible for Schedule & Un-schedule Maintenance of Yutong, Higer & Daewoo Buses in three (3) different Workshops
• Develop Maintenance procedures for improvement and betterment
• Responsible to look after all administrative and HR issues
• Responsible to look after store and procurement
• Responsible to manage all Workshop accounts and payments
• Develop Maintenance Program to control losses and increase efficiency
• Introduce Planning Techniques in Routine Operation
• Responsible to coordinate with Chinese from Yutong & Master Motors for all Technical assistance, feedback and claims
• Conduct Technical Trainings to Engineers

• Worked as HOD in Maintenance Planning department for B737-400, A320 & A330 aircraft
• Responsible for planning and arrangement of all required tools, materials and equipment on scheduled maintenance including alternate arrangements in close liaison with P&L department
• Responsible to liaison with Flight Operation and Network Planning to arrange Aircraft Grounding for Maintenance Checks and future maintenance planning without affecting schedule flights
• Attended Daily Management meeting and brief all upcoming maintenance plans and status
• Lead Team member in Capability Development & Scope Enhancement in Line & Base Maintenance and Support Shops for the company
• Responsible to deal with all 3rd Party Business including arrangement of required tooling and equipment from PIA and Airblue EBD department
• Responsible for Technical Publications on behalf of MRO and manage all maintenance records

• Assist Chief Engineer QA in all regulatory functions and case preparations
• Responsible for compliance of all regulatory requirements
• Project leader in preparing Organization and Achieving ANO 145 approval from PCAA
• Responsible to deal all cases with PCAA field offices and DAW office on behalf of Chief Engineer QA
• Lead person from Quality Assurance to assist Civil Aviation Authority-Pakistan audits
• Responsible for closure of ONCRs from PCAA to ensure compliance in light of National Regulations (ANOs and AWNs)
• Developed Internal Procedures in Associated Manuals and assist in preparing Maintenance Organization Exposition Manual (MOE)
• Responsible to deal with concessions and Limited Authorization approvals from PCAA
• Responsible to review Certification Authorization cases before Chief Engineer Approval
• Review and Approve Vendors List
• Conduct procedural trainings to all sections
• Assist Director Engineering & Maintenance Manager in future extension plans in Scope of Maintenance in the light of Regulatory requirements
• Perform technical investigation of aircraft incidents and technical delays
• Acts as deputy in absence of Chief Engineer QA

• Perform Ramp Inspection on Boeing 737-400 and Airbus A320 & 330 aircraft
• Responsible for compliance of PCAA findings and issuance of 'C of A' of B737-400, A320 & A330 aircraft
• Monitor Aircraft Checks, Airworthiness Directives (ADs) and Service Bulletins (SBs) on B737-400, A320 & A330 aircraft
• Perform Internal Audits of Line Maintenance, Base Maintenance, Production & Planning Control, Support Shops, Tool & Aero Store, Maintenance Control Center, Technical Library and Technical records
• Prepare and process approvals and other validations from PCAA
• Review repetitive defects and report to Chief Engineer QA
• Prepare MEL extension case and process in through HQ Directorate and DFS
• Prepare and process License issuance, renewal and extension including examination cases

• Responsible to maintain all Electronic Instruments installed in Steel Mill
• Monitor all Electrical Equipment in Bar Mill
• Team member in commissioning New Girder Mill

• Assist in Electrical Wiring Diagrams
• Supervise Cable laying and Sand Compaction Test

• Provide customer support and handle complains on Telenor Campaign