Dynamic Senior Operations Manager with over 18 years of experience in the banking sector, specializing in strategic support, operational management, and marketing strategy development. Proven expertise in designing and implementing efficient operational systems, analyzing financial data, and ensuring compliance with standard operating procedures (SOPs). Highly skilled in fostering effective communication and collaboration across teams while maintaining a strong focus on cost management and quality control. Adept at driving operational excellence and enhancing service delivery to meet organizational goals.
Operations management
Synopsis of Bank’s Operations Manua