MINAHIL FAROOQ
Account Administrator
Dubai
Summary
Dynamic Account Administrator with proven expertise at Transguard Workforce Solutions in coordinating onboarding processes and enhancing candidate experiences. Skilled in data management and customer service, I excel in resolving inquiries and maintaining accurate records. Recognized for strong communication and problem-solving abilities, ensuring efficient operations and client satisfaction.
Work History
Account Administrator
Transguard Workforce Solutions
10.2024 - 09.2025
- Coordinate candidate onboarding documentation, including visa processing, insurance paperwork, and employment records.
- Serve as a primary contact for candidates and clients, providing updates and resolving queries efficiently.
- Maintain and update employee databases and company systems to ensure accurate records.
- Provide administrative support including data entry, document verification, and records management.
- Respond to internal and external inquiries while ensuring timely follow-ups.
Customer Service Representative
Gujranwala Institute of Medical and Emerging Sciences
11.2021 - 08.2023
- Delivered professional customer service by handling student and parent inquiries in person and via phone.
- Resolved complaints and service issues while maintaining positive relationships.
- Maintained organized administrative records and documentation.
- Monitored office supplies and supported efficient daily operations.
Administrator
The Right School Abdullah Campus Gujrat
01.2020 - 01.2021
- Managed student records and administrative documentation with high accuracy.
- Responded to parent and student inquiries, providing clear and timely information.
- Supported daily office operations including data entry and file management.
Education
Master of Arts - Applied Linguistics
04.2001 -
Bachelor of Arts - English Language And Literature
04.2001 -
Skills
Customer Service
Complaint Resolution
Administrative SupportRecruitment Coordination
Onboarding DocumentationData Entry & Record Management
Microsoft Office (Word, Excel, PowerPoint, Outlook)Communication & Interpersonal Skills
Time Management
Problem Solving
Certification
Soft Skills Training
Languages
English
Advanced (C1)
Timeline
Account Administrator - Transguard Workforce Solutions
10.2024 - 09.2025
Customer Service Representative - Gujranwala Institute of Medical and Emerging Sciences
11.2021 - 08.2023
Administrator - The Right School Abdullah Campus Gujrat
01.2020 - 01.2021
The Gift University - Master of Arts, Applied Linguistics
04.2001 -
The Gift University - Bachelor of Arts, English Language And Literature
04.2001 -