Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MIAN MUHAMMAD MOEEZ SHAHID

MIAN MUHAMMAD MOEEZ SHAHID

Student
Wah Cantt,Pakistan

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Customer Service Representative

Thelfie impex
sialkot, pakistan
09.2022 - 06.2023
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

Bachelor of Science - Aviation Mangement

Air University
Islamabad
09.2019 - 06.2023

Skills

Report preparation

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Certification

Safety management system

Timeline

Ratatype typing certificate

08-2023

Safety management system

07-2023

Customer Service Representative

Thelfie impex
09.2022 - 06.2023

Internship certificate of Pakistan civil aviation authority

08-2022

Bachelor of Science - Aviation Mangement

Air University
09.2019 - 06.2023

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MIAN MUHAMMAD MOEEZ SHAHIDStudent