Muhammad Fahad Chughtai
Business Development
Karachi
Summary
Business development professional with strong track record in driving growth and creating strategic partnerships. Known for excellent communication, negotiation, and analytical skills. Adept at fostering team collaboration and adapting to changing market needs to achieve significant results. Reliable, resourceful, and focused on delivering impactful solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Associate
Berger Paints
Karachi
01.2026 - Current
- Identified and pursued new business opportunities to expand client base.
- Developed and maintained relationships with key stakeholders to enhance collaboration.
- Conducted market research to inform strategic decision-making and business planning.
- Coordinated cross-functional teams to support project execution and delivery timelines.
Business Development Executive
Real Versatile Technologies
Karachi
07.2025 - 12.2025
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Increased client retention rate by 30% by maintaining strong relationships.
- Conducted market analysis to identify new business opportunities and emerging trends.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Business Development Manager
Trax9
01.2025 - 06.2025
- Drafted proposals and managed real-time chat support to boost client engagement and conversions.
- Led negotiations to close profitable deals aligned with client needs.
- Achieved a 50% reduction in response time by optimizing CRM processes.
- Manage Upwork communications to boost client engagement, response rates, and overall hire conversions.
- Used CRM/CMS tools for project bidding, lead tracking, and prospect conversion.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Supervisor Operations
Hafiz Transport Company
03.2024 - 01.2025
- Ensure smooth scheduling, dispatch, and coordination of vehicles and drivers.
- Handle operational challenges, address client concerns, and ensure high service quality.
- Manage transport personnel, provide guidance, and ensure adherence to company policies.
- Follow up with the company and arrange shipments as needed.
- Record travel expenses and collect slips from drivers.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Relationship Manager (OG-1)
JS Bank Ltd
08.2022 - 12.2023
- Developed and executed strategic business plans to achieve monthly sales targets.
- Exceeded sales targets by 25% within 6 months through strategic business plans.
- Achieved monthly cross-sell targets by acquiring 20 credit card customers and generating PKR 5 million in annual Bancassurance sales, while managing a customer portfolio valued at PKR 63 million.
- Provided direct reports and updates to the Cluster Manager South.
- Process and manage 4 Gold Finance cases annually, with a total financing volume of PKR 9 million.
- Increased client retention through proactive relationship management and CRM tracking 55%.
- Improved branch deposit mobilization by 20% within 4 months.
- Participated in staff meetings to discuss innovative strategies to improve services.
Business Development Banker (OG-3)
Bank Al Habib
10.2021 - 05.2022
- Opened and managed an average of one new customer account daily, ensuring full compliance with banking policies and regulatory requirements.
- Drove deposit mobilization initiatives, consistently achieving monthly branch targets of PKR 5 million in Current Accounts.
- Provided excellent customer service, addressing queries and resolving issues efficiently within Tat time.
- Exceeded monthly sales targets by consistently achieving 60% growth.
- Assisted with day-to-day branch operations and supported sales initiatives.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction 100%.
Financial Consultant
Dubai Islamic Bank
10.2019 - 09.2021
- Managed and promoted consumer banking products, achieving 51% growth against sales and revenue targets.
- Assisted in opening employee banking accounts, ensuring compliance with banking regulations.
- Achieve monthly sales targets of PKR 2 million, contributing to overall branch growth and profitability.
- Oversaw daily customer flow within the branch, ensuring seamless operations and consistently maintaining high service standards.
- Provided direct reports and updates to the Branch Manager and Area Sales Manager.
- Open Asaan Accounts daily to achieve and maintain the New-to-Bank (NTB) target of 22 accounts per month, including 5 individual and 2 corporate accounts.
Education
Bachelor of Science - Computer Science
Dadabhoy Institute of Higher Education
Karachi, Sindh, Pakistan12-2023
Diploma (ADSE) - Software Engineering
Aptech Computer Education
Karachi, Sindh, Pakistan12-2015
Skills
- Skilled in Microsoft Dynamics 365 CRM
- Skilled in delivering impactful presentations
- Skilled in process improvement and optimizing team workflows for better efficiency
- Adaptable, open to new ideas, and eager to learn
- Strong ability to collaborate with internal and external stakeholders
- Demonstrated leadership, with excellent analytical and problem-solving skills
- Effective in decision-making and strategic planning
- Strong communication, managerial, and team-building abilities with clear direction
- Competent in creating and managing project timelines and deliverables
- Proficient in MS Office Suite (PowerPoint, Word, Excel)
- Working knowledge of ChatGPT and Canva for content creation and design
- Effective in creating engaging reports and dashboards for performance tracking
Certification
- Freelancing Certificate from DigiSkills.
- IB Knowledge - Personal Finance from Dubai Islamic Bank.
- English Language Course from Anglophile.
Languages
English
Upper intermediate (B2)
Timeline
Business Development Associate
Berger Paints
01.2026 - Current
Business Development Executive
Real Versatile Technologies
07.2025 - 12.2025
Business Development Manager
Trax9
01.2025 - 06.2025
Supervisor Operations
Hafiz Transport Company
03.2024 - 01.2025
Relationship Manager (OG-1)
JS Bank Ltd
08.2022 - 12.2023
Business Development Banker (OG-3)
Bank Al Habib
10.2021 - 05.2022
Financial Consultant
Dubai Islamic Bank
10.2019 - 09.2021
Bachelor of Science - Computer Science
Dadabhoy Institute of Higher Education
Diploma (ADSE) - Software Engineering
Aptech Computer Education