MS Excel
Mehwish Walter John
Flight Attendant
Jeddah
Summary
Accomplished Flight Attendant offering over 7 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Accomplished Flight Attendant offering over [Number] years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Flight Attendant
Saudi Airlines
Jeddah
05.2014 - Current
- Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Explained use of safety equipment, including seatbelts and oxygen masks and delivered in-depth safety presentations to passengers.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
Guest Relations Officer
Ramada Hotel
Multan
01.2013 - 10.2021
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
Finance Assistant
ADRA International NGO
Multan
01.2012 - 10.2021
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Teacher
SOS School
Multan
09.2009 - 10.2010
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
Education
Bachelor of Arts - Journalism And Sociology
Bahauddin Zikarya UNiversity
Multan, Pakistan 08.2010 - 08.2012
Intermediate in Computer Science - Mathematics, Statistics And Computer Science
St. Mary's Convent Higher Secondary School
Multan, Pakistan 08.2006 - 03.2009
Skills
Reservations
Verbal and written communication
Guest services
Food and beverage preparation
Company policy adherence
Crew coordination
Emergency care
Preflight briefings
Accomplishments
- Recognized as Employee of the Year for handling intense situations with poise and compassion.
Software
Certification
Table and Dinning Etiquette
Timeline
Flight Attendant
Saudi Airlines
05.2014 - Current
Guest Relations Officer
Ramada Hotel
01.2013 - 10.2021
Finance Assistant
ADRA International NGO
01.2012 - 10.2021
Bachelor of Arts - Journalism And Sociology
Bahauddin Zikarya UNiversity
08.2010 - 08.2012
Teacher
SOS School
09.2009 - 10.2010
Table and Dinning Etiquette
07-2009
Intermediate in Computer Science - Mathematics, Statistics And Computer Science
St. Mary's Convent Higher Secondary School
08.2006 - 03.2009