Mehwish Raza
Sales operation
Lahore,PB
Summary
Achieved remarkable client satisfaction at Microsoft by streamlining customer support processes and implementing quality assurance measures. Skilled in training and mentoring, with a strong background in team building, I excel in enhancing service delivery. My approach significantly contributed to improved occupancy rates, showcasing my ability to blend technical and interpersonal skills effectively.
Overview
1
1
year of professional experience
Work History
Customer Support
Microsoft
Lahore
01.2024 - Current
- Streamlined processes for improved customer support, leading to increased client satisfaction.
- Implemented quality assurance measures to ensure consistent delivery of top-notch customer support services.
- Provided top-notch customer support by addressing inquiries, troubleshooting issues, and escalating complex cases as needed.
- Contributed to increased room occupancy rates by offering outstanding customer support during booking procedures.
Education
MPhil In Horticulture - Agriculture
Darul Islam, High School, Jouharabad.
Jouharabad 01.2014
Skills
Training and mentoring
Timeline
Customer Support
Microsoft
01.2024 - Current
MPhil In Horticulture - Agriculture
Darul Islam, High School, Jouharabad.
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