Mehwish Faryal
Pharmacy Technician
Lahore
Summary
Driven Pharmacy Technician with 2 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. A proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of various pharmacy operations.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Certification
2
2
Languages
Work History
Pharmacy Technician Supervisor
Prince Pharmacy
Lahore
01.2019 - Current
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles in the medical systems to include current information such as medications and insurance details.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Developed policies and procedures for effective pharmacy management.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacist
Pharmix Laboratories
Lahore
04.2011 - 08.2011
- Ensured that quality assurance and quality control (QA/QC) processes are in place and maintained by strict compliance to SOPs throughout the warehouse.
- Drive the Change Control and Deviations Process by ensuring appropriate documentation (e.g., Change Control Documentation and Non-Conformance Logbook)
- Review periodically to ensure that all standard operating procedures reflect the most up-to-date, internationally accepted practices in accordance with GMP, GDP, GWP and EHS and ensure compliance with evolving innovations or changes to processes or products.
- Ensure that Temperature Reports, Pest Control Reports, Housekeeping Reports and Incident Reports are kept up to date.
Freelance Content Writer
Brainwave Solutions
Lahore
01.2010 - 01.2011
- Created concise, eye-catching headlines and copy on multiple topics.
- Researched industry-related topics by performing interviews and combing online sources.
- Created, edited, and optimized approximately 4 pages of evergreen content to improve SEO ranking for specific keywords.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Repurposed and optimized existing content for use in different mediums.
- Monitored competitor content to identify areas for improvement in client campaigns.
- Utilized feedback from clients and colleagues to improve content quality.
- Added keywords, meta descriptions and alt image tags to increase SEO presence.
- Created monthly Excel spreadsheets to manage client projects and deadlines.
- Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
Education
Professional Communication Skills - Communication
Lahore University of Management Sciences (LUMS)
Lahore 01.2013 - 03.2013
Doctor of Pharmacy - Pharmacy
University of Lahore
Lahore 01.2006 - 01.2011
Intermediate - Pre-Medical
Hamdard College of Science And Commerce
Karachi 01.2004 - 01.2005
Matriculation - Biology, Chemistry, Physics
Customs Public School
Karachi 01.2002 - 01.2003
Skills
Religion: IslamMarital Status: MarriedCMS like Word pressMicrosoft Office SuiteCertified SEO
Google Certified Researcher - Completed basic level of ‘Google Power Course acquiring 75% marks
Completed 4 levels of “English Language Program” from Pakistan American Cultural Center (PACC) Karachi With 2nd Position
Worked as a volunteer at ITCN ASIA 2005, KarachiSecured leading positions in various quiz competitions held at school and college
Sound problem-solving skills, quick learner, creative, curiousAnalytical, detail-oriented, and drive for continued excellenceExcellent digital communication and Interpersonal skillsAdapt to work under pressure in a challenging environmentDrug storage procedures
Pharmacy and customer records management
Manual and automated medication dispensing
Patient confidentiality
Updating medication histories
Team collaboration
Relationship building and retention
Drug utilization review
Drug inventory management
Medication dispensing
Patient education and counseling
Inventory and restocking
Certification
Certified Pharmacist, from Punjab Pharmacy Council
Additional Information
Services Hospital Lahore - 2009
Completed Clinical and Hospital Pharmacy Training
Responsibilities include:
- Analyzed and prepared case histories for patients in various wards such as ICU, MICU, CCU, OPD, General, Cancer, Hepatitis, Peads and Diabetic centre.
- Communicated and Counseled patients with respect to their disease/ state.
- Prescription handling and providing medication to patients.
- Training for purchasing and inventory management of medicines.
- Research project on Hepatitis C.
CCL Pharmaceuticals - 2011
Completed Apprenticeship training with CCL Pharmaceuticals in the following departments involving per week rotations in departments namely;
Production
- Oral Solids i.e. Tablets and Capsules(formulation and packaging)
- Liquids i.e. Syrups and Sterile Section(formulation and packaging)
- Updating BMR.
Quality Assurance and Quality Control
- Maintaining log books and documentations for incoming and going batches.
- Maintaining the records of necessary tests of dosage forms.
- Performing necessary Q.C tests.
Microbiology department
- Assisting in testing procedures performed for maintaining sanitation and hygiene in the plant.
Supply Chain and Ware House
- Dispensing, Sampling and observing quarantine area and learning how the planning is made for producing a single batch.
- Experienced GMP INTERNAL AUDIT.
- Final submission of report illustrating all the essentials of industrial work in each department.
Timeline
Pharmacy Technician Supervisor
Prince Pharmacy
01.2019 - Current
Professional Communication Skills - Communication
Lahore University of Management Sciences (LUMS)
01.2013 - 03.2013
Pharmacist
Pharmix Laboratories
04.2011 - 08.2011
Certified Pharmacist, from Punjab Pharmacy Council
01-2011
Freelance Content Writer
Brainwave Solutions
01.2010 - 01.2011
Doctor of Pharmacy - Pharmacy
University of Lahore
01.2006 - 01.2011
Intermediate - Pre-Medical
Hamdard College of Science And Commerce
01.2004 - 01.2005
Matriculation - Biology, Chemistry, Physics
Customs Public School
01.2002 - 01.2003