Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mehwish Ali

Lahore, Punjab

Summary

I have a diverse background in property management, particularly as an RV Park Host, where I manage daily operations, handle tenant relations, and ensure a smooth guest experience. My responsibilities include entering rent into databases, clearing outstanding dues, resolving tenant issues, and providing excellent customer service. I also gather and report occupancy rates, coordinate maintenance, and enforce park regulations. My experience highlights strong organizational, communication, and customer service skills, making me an effective and reliable manager in the property management industry.

Overview

8
8
years of professional experience

Work History

Park Assistant

Big Star
07.2024 - Current

- *Provided exceptional customer service* by welcoming guests, assisting with check-ins and check-outs, and promptly addressing any concerns or issues to ensure a seamless and positive experience for all park residents.
- *Managed tenant accounts* by entering rent payments into the database on the 28th of each month, ensuring accuracy in financial records and up-to-date tenant information. This included tracking payment history, managing billing cycles, and addressing any discrepancies.
- *Facilitated the collection of outstanding dues*, communicating with tenants to resolve payment delays, and ensuring that all balances were cleared in a timely manner. Developed rapport with tenants to maintain consistent cash flow and minimize delinquent accounts.
- *Maintained regular communication with tenants*, checking in every Friday to discuss their plans regarding reservation extensions. This proactive approach helped maintain high occupancy rates and reduce turnover, ensuring efficient management of available spaces.
- *Compiled and submitted weekly occupancy reports*, analyzing data and providing comprehensive updates to the park supervisor every Friday. This reporting was crucial for planning, forecasting, and optimizing park operations.
- *Monitored and enforced park rules and regulations*, ensuring all guests adhered to safety protocols and park policies. This included responding to any violations and mediating disputes between tenants to maintain a peaceful and orderly environment.
- *Coordinated with maintenance staff* to ensure the park's facilities were always in top condition, addressing any repair needs promptly and overseeing the cleanliness and functionality of the park.
- *Handled administrative tasks* such as managing reservations, updating databases, and maintaining accurate records of park activity. Worked closely with management to support day-to-day operations, contributing to overall park efficiency.
- *Built strong tenant relationships* by being available and approachable, resolving disputes, answering questions, and offering assistance with various needs, thereby fostering a welcoming and supportive community within the RV park.

Sales Representative

Smart Solutions
03.2023 - 09.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Exceeded sales targets through effective planning and goal setting.
  • Streamlined sales process, reducing time from lead to close.
  • Utilized social media platforms to engage with potential customers and build brand awareness.

Chicago Enterprises

Data Analysis
01.2022 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Managed large-scale databases to ensure timely access to critical information for key stakeholders.
  • Enabled more personalized customer experiences by analyzing behavior patterns and preferences.

2D Animator

Fiverr.com
01.2018 - 12.2018
  • Enhanced visual storytelling by designing and animating dynamic 2D characters, environments, and effects.
  • Participated in pre-production meetings to establish clear goals and expectations for each animation project.
  • Enabled seamless integration of animation with live-action footage through careful planning and technical execution.
  • Enhanced audience engagement by integrating interactive elements into animated designs for digital platforms.
  • Maintained strong communication with clients throughout the production process, addressing feedback promptly to ensure satisfaction with final deliverables.
  • Collaborated with creative teams to develop visually appealing storyboards for various projects.

Data Entry Clerk

Circle LLC
10.2016 - 12.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Created and maintained data entry logs to track data entry activities.

Education

Intermediate - Humanities

Unique Science Academy
10.2022

Skills

  • Data Entry
  • Fast Typing Speed
  • Accuracy and Attention to Detail
  • File Management
  • Customer Service-Oriented
  • Word Processing
  • Maintains confidentiality
  • Data Analysis
  • Data Visualization and Presentations
  • Reservation Management
  • Rent collection
  • Maintenance Coordination
  • Teamwork and Collaboration
  • Complaint resolution

Languages

English, Urdu
Native language
English
Advanced
C1

Timeline

Park Assistant

Big Star
07.2024 - Current

Sales Representative

Smart Solutions
03.2023 - 09.2023

Chicago Enterprises

Data Analysis
01.2022 - 06.2022

2D Animator

Fiverr.com
01.2018 - 12.2018

Data Entry Clerk

Circle LLC
10.2016 - 12.2016

Intermediate - Humanities

Unique Science Academy
Mehwish Ali