Mehtab Abbas

• Specialized in managing dental billing operations using Dentrix practice management software, with working knowledge of Eaglesoft.
• Managed end-to-end dental billing processes including claim submission, payment posting and Insurance follow ups.
• Conducted timely follow-ups on unpaid or denied claims to maximize revenue and reduce A/R days.
• Followed up on aging reports, handled claim rejections/denials, and worked with insurance providers to resolve billing discrepancies.
• Posted payments and EOBs into practice management systems while maintaining accuracy and compliance.
• Maintained strict HIPAA compliance and handled sensitive patient data with confidentiality.
• Contributed to improving claim acceptance rates and minimizing billing errors through detailed review and audit.
• Communicated effectively with providers and patients to clarify billing issues and insurance coverage.

➤ As a Shopify designer, I have had the privilege of crafting visually appealing and highly functional online stores tailored to meet the unique needs of each client. My role involves a comprehensive approach to e-commerce design, starting with an in-depth consultation to understand the client’s brand, target audience, and business goals.

➤ I utilize my expertise in front-end design to create custom Shopify themes that not only reflect the client's brand identity but also provide an intuitive and engaging user experience. This includes designing responsive layouts that look great on all devices, optimizing site navigation for ease of use, and ensuring fast load times to enhance user satisfaction and SEO performance.
➤ Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
Developed innovative design concepts for improved brand recognition and customer engagement.
Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
➤Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

➤As a Shopify Store Design Specialist at Nerdy Consulting LLC, I was responsible for crafting and managing the design and functionality of Shopify stores from the ground up. My role involved creating visually appealing and user-friendly store designs that aligned with brand identity and enhanced user experience. Responsibilities included developing custom themes, optimizing product listings, and integrating key features to improve overall store performance. I worked closely with team members to ensure cohesive branding and effective marketing strategies, while also implementing efficient workflows to streamline design and operational processes. By monitoring analytics and performance metrics, I continuously refined design elements to drive sales and provide an exceptional shopping experience for customers. Additionally, I provided training and guidance to team members, fostering a collaborative environment focused on achieving our goals.

• Developed and executed comprehensive digital marketing strategies to drive online traffic, engagement, and sales for Shopify e-commerce platform.
• Utilized data analytics and market research to identify customer behaviors, preferences, and trends, resulting in targeted marketing campaigns that increased conversion rates by 20%.
• Managed all aspects of online advertising campaigns, including Google Ads, Facebook Ads, and display advertising, optimizing budget allocation to maximize ROI and minimize cost per acquisition (CPA).
• Collaborated with cross-functional teams, including product development and IT, to ensure seamless integration of marketing initiatives with website functionality and product offerings.
• Implemented SEO best practices to improve organic search rankings, resulting in a 40% increase in website traffic and visibility.
• Oversaw email marketing campaigns, segmenting audiences and tailoring content to drive engagement and retention, achieving an open rate of 25% and a click-through rate of 8%.
• Monitored key performance indicators (KPIs) and generated regular reports to assess campaign effectiveness and inform strategic decision-making.
• Stayed abreast of industry trends and emerging technologies, recommending innovative approaches to enhance the e-commerce customer experience and drive competitive advantage.
• Provided leadership and mentorship to junior marketing team members, fostering a collaborative and results-driven work environment.