Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Traits
Languages
Timeline
Generic
Mehreen Gul

Mehreen Gul

Rawalpindi

Summary

Versatile and results-driven professional, aspiring to embark on a challenging career within a dynamic organization. Committed to utilizing my diverse skill set to make substantial contributions that propel the organization towards unprecedented success. Eager to engage with impactful projects and collaborative teams, fostering innovation and achieving collective goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Assistant Director- Coordination & Communication (Human Rights Awareness Programme)

Ministry of Human Rights
04.2020 - Current
  • Spearhead awareness initiatives encompassing political, civil, social, cultural, and economic rights, as well as constitutional rights and international human rights obligations
  • Drive awareness campaigns focusing on women and children's rights, emphasizing protection against domestic violence, family decision-making, marriage, education, inheritance, child employment, equal opportunities, and pay equity
  • Execute comprehensive communication and coordination strategies, utilizing social, digital, and mass media, along with public transport campaigns
  • Collaborate with celebrities, parliamentarians, NGOs, INGOs, CSOs, and key public/private organizations to foster human rights awareness
  • Engage and coordinate with religious institutions and clergy to instigate behavioral changes supporting women and children's rights, education, health, tolerance, and interfaith harmony
  • Organize and coordinate events, workshops, debates, seminars, lectures, and symposia on human rights at educational institutions, complemented by the celebration of specific human rights days
  • Prepare and deliver timely reports, briefings, presentations, and correspondence to Senior Officials.

Investigation Officer (Consultant) & Coordination /Communication Officer

Federal Ombudsman Secretariat (Wafaqi Mohtasib)
12.2017 - 04.2020
  • Lead investigations of complaints and appeals, including the collection of reports/records from agencies and the conduct of complaint hearings
  • Ensure the proper disposal of complaints in adherence to I&DC Regulations 2013 of the Federal Ombudsman
  • Issue orders, decisions, recommendations, and findings to redress complainant grievances
  • Act as in-charge coordinator and communicator for multiple regions, overseeing the Outreach Complaints Resolution (OCR) project
  • Coordinate, communicate, and liaise with the President’s Secretariat on complainant appeals/representations regarding Ombudsman’s decisions
  • Vigilantly monitor the status of complaints through the Complaints Management Information System (CMIS)
  • Respond to queries via telephone, email, or written correspondence, ensuring excellent complainant service.

Assistant Director (Admin)

Federal Ombudsman Secretariat (Wafaqi Mohtasib)
  • Oversee the hiring of houses for department employees and administer/coordinate various service branches
  • Evaluate employee performance, providing coaching and guidance as needed
  • Plan department events and assist the department director with projects and duties
  • Offer assistance to other managerial staff within the departments.

Coordinator & Admin Officer

Roots School System
09.2007 - 04.2009
  • Manage forecasting and monitoring of actual capital expenditures and depreciation, budgeting, and analyzing balance sheet results at regional levels
  • Analyze and interpret data to identify discrepancies, cost savings, or efficiency opportunities, developing recommendations and action plans
  • Prepare weekly statements, investigating variances and summarizing data, information, and trends
  • Maintain a professional attitude when interacting with co-workers, parents, and students
  • Plan, develop, and implement HR Policies, including recruitment, discipline, and pay policies.

Education

MPhil in Public Policy -

Riphah International University
Islamabad

Masters in International Relations -

University of Peshawar
Peshawar

Bachelors in Law & Political Sciences -

University of Peshawar
Peshawar

Skills

  • Strategic Planning
  • Operations Management
  • Media Relations
  • Project Management
  • Meeting Facilitation
  • Stakeholder Engagement
  • Event planning
  • Public relations
  • Social media management
  • Policy implementation
  • Community outreach
  • Training and development

Accomplishments

  • Possess advanced proficiency in various word processing packages, including Microsoft Word, PowerPoint, Outlook, and Internet applications.
  • Successfully qualified for the Provincial Management Services Exam KPK in 2013, showcasing dedication to professional development.
  • Actively participated in a two-day Workshop on PPRA Rules at PC Hotel in 2018, organized by the Institute of Tender Management.
  • Engaged in E-Office training facilitated by the National Information Technology Board (NITB), enhancing digital skills and efficiency.
  • Attended a seminar on Women Empowerment and Harassment at Workplace in 2019, hosted by FOSPAH at the President’s Secretariat.
  • Orchestrated a high-profile Public Awareness event in 2019 by the Federal Ombudsman of Pakistan, with the President of Pakistan as the chief guest.
  • Participated in a two-day workshop on International Human Rights Obligations and its reporting mechanism at Serena Islamabad in 2020, jointly conducted by the European Union and the Ministry of Human Rights.
  • Organized and coordinated key events at the Ministry of Human Rights, including those commemorating International Women’s Day, International Human Rights Day, and World Children’s Day in 2022, with the President of Pakistan as the chief guest in all instances.
  • Successfully arranged and executed mass media awareness programs, consisting of six episodes on PTV, titled "Hamaray Haqooq," aimed at fostering public awareness.
  • Demonstrated exceptional project management skills in organizing various seminars and workshops focused on Child and Women's rights at the Ministry of Human Rights.
  • Attended a session on improving gender parity for strengthening gender-responsive justice in Pakistan by UN Women in Islamabad, showcasing commitment to gender equality.

Personal Traits

  • Demonstrated a service-oriented mindset and strong work ethic, combining intelligence and efficiency to achieve optimal results.
  • Upheld the highest standards of honesty and integrity, fostering a trustworthy and reliable professional reputation.
  • Proven team player with a collaborative spirit, adept at contributing positively to group dynamics and achieving collective goals.
  • Analytical thinker who excels in examining complex situations, identifying key issues, and formulating effective solutions.
  • Flexible and approachable, with a friendly demeanor that promotes positive working relationships and effective communication.
  • Adept at problem-solving, utilizing critical thinking skills to overcome challenges and drive continuous improvement.
  • Strong socializing skills, connecting with diverse groups and individuals to build meaningful professional relationships.

Languages

English
urdu
Pashto

Timeline

Assistant Director- Coordination & Communication (Human Rights Awareness Programme)

Ministry of Human Rights
04.2020 - Current

Investigation Officer (Consultant) & Coordination /Communication Officer

Federal Ombudsman Secretariat (Wafaqi Mohtasib)
12.2017 - 04.2020

Coordinator & Admin Officer

Roots School System
09.2007 - 04.2009

Assistant Director (Admin)

Federal Ombudsman Secretariat (Wafaqi Mohtasib)

MPhil in Public Policy -

Riphah International University

Masters in International Relations -

University of Peshawar

Bachelors in Law & Political Sciences -

University of Peshawar
Mehreen Gul