Mehdi Raza
Karachi
Summary
Dynamic and results-driven Sales & Marketing Manager with over 2 years of experience in distribution of power tools on consumer and industrial level. Expertise in identifying business opportunities, building client relationships, and driving revenue growth. Skilled in leading and motivating teams to achieve outstanding results.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales & Marketing Manager
Champion Industrial Supplies (Makita Corporation)
Karachi
10.2020 - Current
- Develop and implement sales strategies to achieve business objectives and increase market share.
- Lead a team of sales professionals and oversee sales activities.
- Build and maintain strong relationships with key customers, suppliers, and stakeholders.
- Identify new business opportunities and expand product offerings to meet market demand.
- Develop and manage marketing campaigns to promote brand awareness.
Customer Service Representative (DME)
NEXUS BPO Solution
Karachi
01.2020 - 06.2020
- Provided exceptional customer service to inbound callers and generated leads for DME products.
- Handled customer complaints and resolved issues to ensure customer satisfaction.
- Maintained accurate records of customer interactions and transactions.
Business Development Executive
Tujo (Soul Brothers)
Kuala Lumpur
07.2019 - 12.2019
- Developed and implemented sales strategies to drive revenue growth and increase market share.
- Identified and pursued new business opportunities to expand the customer base.
- Built and maintained strong relationships with key customers and suppliers.
- Conducted market research to stay informed about industry trends and competitors.
Front Office Assistant
Lone Pine Hotel
Penang
01.2019 - 06.2019
- Managed guest check-ins and check-outs, and handled guest inquiries and requests.
- Provided exceptional customer service and resolved issues to ensure guest satisfaction.
- Managed room reservations and billing activities.
Coordinator Banquet Sales (Internship)
Movenpick Hotel
Karachi
09.2018 - 12.2018
- Supported banquet sales team in organizing and executing events.
- Assisted in managing guest inquiries, reservations, and billing activities.
Education
B.COM - Accounting
University
Karachi, Pakistan 06.2022 - Current
Intermediate - Pre-Engineering
College
Karachi, Pakistan 08.2014 - 05.2016
Matriculation - Computer Science
School
Karachi, Pakistan 08.2011 - 05.2013
Skills
Exceptional customer service skills with a strong ability to build and maintain relationships with clients
Proven track record of effective teamwork and collaboration to achieve organizational objectives
Highly skilled in problem-solving and implementing creative solutions
Exceptional time management abilities with a proven ability to work effectively under pressure and meet deadlines
Excellent communication skills, including verbal, written, and interpersonal communication
Proficient in food costing and seasonal event organizing
Accomplishments
- Successfully developed and implemented strategies that onboarded 24 potential clients within a year, generating profits of over 150 million PKR for the company.
- Demonstrated exceptional skills in tendering, resulting in winning tenders that played a pivotal role in increasing the company's profitability.
- Utilized highly effective communication and negotiation skills to recover bad debts of approximately 8 million PKR, ensuring financial stability for the company.
Certification
Pakistan Institute Of Tourism And Hotel Management (P.I.T.H.M) - Hotel Management (Diploma)
Volunteer Work and Extracurricular Activities
- Volunteered with Scouts and visited orphanages and nursing homes to spend time with residents.
- Attended and participated in various festivals, concerts, and events such as Karachi Eats, The Great Food Festival, and Coke Fest.
- Avid reader and movie enthusiast, with a particular interest in adventure and informative genres.
- Enjoys playing football, cricket, and indoor games as a means of staying physically active and maintaining a healthy lifestyle.
Timeline
B.COM - Accounting
University
06.2022 - Current
Sales & Marketing Manager
Champion Industrial Supplies (Makita Corporation)
10.2020 - Current
Customer Service Representative (DME)
NEXUS BPO Solution
01.2020 - 06.2020
Business Development Executive
Tujo (Soul Brothers)
07.2019 - 12.2019
Front Office Assistant
Lone Pine Hotel
01.2019 - 06.2019
Pakistan Institute Of Tourism And Hotel Management (P.I.T.H.M) - Hotel Management (Diploma)
11-2018
Coordinator Banquet Sales (Internship)
Movenpick Hotel
09.2018 - 12.2018
Intermediate - Pre-Engineering
College
08.2014 - 05.2016
Matriculation - Computer Science
School
08.2011 - 05.2013