MEHDI AJAB
Karachi, Sindh
Summary
Motivated and dynamic professional seeking an entry-level opportunity to leverage a strong work ethic, creativity, and enthusiasm. Possesses valuable experience in customer service, floor management, and digital marketing, complemented by a passion for leadership and personal growth. Committed to continuous skill development in a professional environment while contributing effectively to organizational success. Ready to embrace challenges and drive positive outcomes within a collaborative team setting.
Overview
2
2
Languages
7
7
Certifications
5
5
years of professional experience
Work History
Floor Incharge
Suaad Bakers
02.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Guest Relation Officer
Koyla Chai
10.2023 - 09.2024
- Greeted guests upon arrival and offered assistance.
Cashier
Suaad Bakers
11.2025 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Guest Relation Officer
Second Wife Restaurant
02.2021 - 09.2023
- Coordinated special requests from guests, including transportation arrangements or local activity bookings.
- Resolved guest complaints diplomatically, resulting in increased loyalty and repeat business.
- Managed VIP guest relations, ensuring exceptional service levels were met at all times.
Education
Bachelor's Degree - International Relations
Federal Urdu University Arts Science And Technology
Karachi01-2026
Intermediate - Commerce
Government Degree Boys College
Karachi04-2018
Matric - Computer Science
Army Public School
Islamabad03-2016
Skills
Problem Solving
Team collaboration
Customer relations
Professionalism and courtesy
Staff training
Customer service excellence
Time management skills
Customer service
Creativity & Critical Thinking
Leadership and Teamwork
MS Office
Digital Marketing
Communication
Certification
1St Pakistani-polish international scientific conference. Pakistan Poland relations: challenges and opportunities in the changing world
Timeline
Cashier
Suaad Bakers
11.2025 - Current
Floor Incharge
Suaad Bakers
02.2024 - 09.2024
Guest Relation Officer
Koyla Chai
10.2023 - 09.2024
Guest Relation Officer
Second Wife Restaurant
02.2021 - 09.2023
Bachelor's Degree - International Relations
Federal Urdu University Arts Science And Technology
Intermediate - Commerce
Government Degree Boys College
Matric - Computer Science
Army Public School
Reading
- Reading
- Learning New Skills
- Problem Solving