M BILAL AHMAD
Principal Network Engineer
Lahore, Punjab
Summary
Results-driven Network Engineer with 8 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
7
7
years of professional experience
Work History
Principle Network Engineer
Inertia-Soft Pvt Limited
3 2022 - Current
- Network infrastructure migration from old Huawei to Cisco core infrastructure.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
IP Resident Engineer
Nets International
10.2020 - 09.2022
- Provided quarterly reports and information via Contractor INS (Contractor Intelligent Network Support), based on
incidents and operational processes that help PTCL make informed decisions. - Deliver monthly ad-hoc summary and detail reports on inventory as needed by PTCL teams. Develop, monitor,
and maintain asset management-related metrics such as coverage rate and unreturned RMAs. - Provided Planning, Designing, Implementation, Operation and Optimization services to Cisco Advanced Services Customers around Cisco's SP and Enterprises solutions thus enabling business outcomes and IT transformation.
- Wrote reports, kept thorough field notes and logged daily activities.
Senior Network Engineer
Villa-Tech
12.2021 - 04.2022
- Built and improved network documentation and training procedures to lead successful team completing high-quality work.
- Streamlined troubleshooting processes by creating detailed documentation of network infrastructure, configurations, and topologies.
- Architected high-availability networks incorporating redundancy at all levels for seamless failover during outages or maintenance events.
- Spearheaded virtualization efforts across multiple platforms to consolidate resources and reduce overall operating expenses.
- Optimized network security with the implementation of firewalls, intrusion prevention systems, and access control mechanisms.
Network Engineer Team Lead
Huawei Technologies
11.2019 - 10.2020
- Render keen eye for details to design IP Metro LLD/HLD of current and target network.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Created VPN infrastructure and allowed for secure remote connections.
- Troubleshot complex multi-vendor network service provider issues.
Network Engineer
NEXLINX PRIVATE LIMITED
05.2019 - 09.2019
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Mentored interns in various aspects of Network Engineering while encouraging them to explore new ideas and technologies within the field.
- Detected intrusion attempts and promptly responded to DDoS attacks.
- Assisted with implementation and support of network monitoring tools.
Customer Support Executive, NOC PTCL
ASK DEVELOPMENT
02.2018 - 04.2019
- Listened to customers' questions and concerns to provide answers or responses.
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Network Engineer
CORVIT NETWORKS
09.2017 - 02.2018
- Provided detailed network diagrams and procedural guidelines.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Mentored interns in various aspects of Network Engineering while encouraging them to explore new ideas and technologies within the field.
Education
BSC IN ELECTRICAL (COMPUTER) ENGINEERING -
University of Engineering And Technology
Taxila, PunjabSkills
Network Engineering
undefinedTimeline
Senior Network Engineer
Villa-Tech
12.2021 - 04.2022
IP Resident Engineer
Nets International
10.2020 - 09.2022
Network Engineer Team Lead
Huawei Technologies
11.2019 - 10.2020
Network Engineer
NEXLINX PRIVATE LIMITED
05.2019 - 09.2019
Customer Support Executive, NOC PTCL
ASK DEVELOPMENT
02.2018 - 04.2019
Network Engineer
CORVIT NETWORKS
09.2017 - 02.2018
Principle Network Engineer
Inertia-Soft Pvt Limited
3 2022 - Current
BSC IN ELECTRICAL (COMPUTER) ENGINEERING -
University of Engineering And Technology
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