Mazhar Ghafoor
Lahore
Summary
Dedicated Computer Engineer with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of post-secondary education
3
3
Languages
2
2
years of professional experience
Work History
Sales Manager
Osmo logistics LLC
Lahore
07.2023 - 02.2024
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Manager
Future Training Center
Lahore
04.2022 - 05.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Front Desk Receptionist
Iris Hotel
Sahiwal
09.2021 - 03.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Matric - Science
Beacon High School
Sahiwal, Punjab, Pakistan 03.2015 - 05.2017
Intermediate - Engineering (Pre-Engineering)
Punjab Group of Colleges
Sahiwal, Punjab, Pakistan 06.2017 - 07.2019
Bachelor of Science - Computer Science
University of Sahiwal
Sahiwal, Punjab, Pakistan 10.2019 - 07.2023
Skills
Staff Management
undefinedTimeline
Sales Manager
Osmo logistics LLC
07.2023 - 02.2024
Sales Manager
Future Training Center
04.2022 - 05.2023
Front Desk Receptionist
Iris Hotel
09.2021 - 03.2022
Bachelor of Science - Computer Science
University of Sahiwal
10.2019 - 07.2023
Intermediate - Engineering (Pre-Engineering)
Punjab Group of Colleges
06.2017 - 07.2019
Matric - Science
Beacon High School
03.2015 - 05.2017
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