Masooma Yasir
Lecturer / Coordinator
House No.10-D, Gulshan-e-Lahore, Lahore.
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
Work History
Branch Services Officer (BSO)
Meezan Bank Limited
Faisalabad
2022.07 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Lecturer/Coordinator
Pak Junior School and College
Faisalabad
2020.01 - 2022.06
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
Education
Master of Philosophy (M.Phil-Physics) - Science
University of Agriculture
Faisalabad 2018.08 - 2021.01
Bachelor of Science (B.S Hons) - Science
Government College Women University
Faisalabad. 2014.10 - 2018.08
Bachelor of Education (B.Ed) - Education
Allama Iqbal Open University (AIOU)
Islamabad. 2018.08 - 2020.09
Intermediate (Fsc) - Science
Pak Junior Girls College of Science & Commerce
Faisalabad. 2012.05 - 2014.06
Matriculation (SCC) - Science
Pak Junior Girls High School
Faisalabad. 2010.03 - 2012.04
Skills
Analytical
Communication
Teamwork
Creative
Time Management
Painting , Cooking, Reading, Gardening, Journalizing
.
Timeline
Branch Services Officer (BSO)
Meezan Bank Limited
2022.07 - Current
Lecturer/Coordinator
Pak Junior School and College
2020.01 - 2022.06
Master of Philosophy (M.Phil-Physics) - Science
University of Agriculture
2018.08 - 2021.01
Bachelor of Education (B.Ed) - Education
Allama Iqbal Open University (AIOU)
2018.08 - 2020.09
Bachelor of Science (B.S Hons) - Science
Government College Women University
2014.10 - 2018.08
Intermediate (Fsc) - Science
Pak Junior Girls College of Science & Commerce
2012.05 - 2014.06
Matriculation (SCC) - Science
Pak Junior Girls High School
2010.03 - 2012.04