Maryam ShAFIQUE HIJAZI

Managed successful sales totaling 7 million for ROI Sales, proving expertise in client relationship management.

Developed and implemented new sales strategies in a declining real estate market, enhancing client engagement and securing deals.

Effectively managed customer complaints, transforming potential issues into opportunities for enhanced customer satisfaction and loyalty.

Cultivated and maintained strong relationships with clients, providing personalized solutions to meet their property needs.

• Closed sales totaling 126 Million for commercial projects at Zem Builders for ROI and installment model
• Developed and implemented strategic sales plans to maximize sales , Spearheaded sales efforts within the real estate sector, focusing on commercial projects and achieving consistently high sales targets.
• Cultivated and maintained strong relationships with key clients, including property developers, investors and high net worth individuals, fostering trust and loyalty.
• Collaborated cross- functionally with marketing, finance and operations teams to streamline processes and enhance overall sales efficiency.
• Upheld high standards of professionalism, integrity and customer service excellence in all interactions contributing to the company's reputation as a market leader.

• Managed team of 8 full and part-time employees, providing guidance, training and performance feedback to optimize team productivity
• Assisted in over seeing day to day operations of the branch, ensuring smooth and efficient workflow and adherence to the company policies and procedures.
• Prepared and analyzed branch performance reports to asses performance and identify areas for improvement's, and formulate action plans
• Supported the Branch manager in implementing strategic plans and expand market presence and achieve sales targets.

• In person telemarketing of Winston mall, zarkon heights.

• Marketed and sold shariah compliant Takaful insurance products to individuals and businesses, educating clients about the benefits of Islamic finance
• Provided ongoing support and assistance to clients throughout the insurance life cycle, including policy renewals.
• Build and maintained a client portfolio through networking referrals, and proactive prospecting activities, resulting in consistent sales growth .
• Conducted need assessments and financial reviews for clients to understand their risk profiles and recommend suitable Takaful solutions tailored to their needs.