I have majored in English literature in College and have done some proofreading work as a freelancer. Writing has been a passion and a hobby of mine and it is something I would love to take to the next level. I am very interested in the world of transcription and gaining more knowledge and experience in this field. I work efficiently and make sure to keep a professional attitude towards whatever project I am assigned, big or small.
Receiving calls and helping customers of various companies with their questions, concerns, and complaints.
Completing a certain number of calls per day.
Calling various people to inform them of new services that different companies provide.
Customer service
Problem-solving
Active listening
Product knowledge
Proofreading
High attention to detail, punctuation and sentence structure
Tech savvy Very quick with Google searches
Fast typing and very good at multi-tasking
Have decent knowledge about transcribing and transcribing applications, very keen on learning more with job experience