Maryam Fiza
Lahore
Summary
Dynamic sales supervisor with a proven track record at Tech Titans Pvt, Ltd, driving new business initiatives and enhancing customer satisfaction. Skilled in sales strategies and team collaboration, I excel in problem-solving and coaching, consistently achieving performance targets while fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Tech Titans Pvt, Ltd
LAHORE
06.2023 - Current
- Identified opportunities for new business development initiatives.
- Collaborated with management and executives to recommend strategies based on sales insights.
- Supported performance targets to enhance sales and customer satisfaction.
- Engaged with customers to gather feedback and improve operational efficiency.
Customer Support Specialist
HHH Pvt. Ltd
LAHORE
02.2022 - 05.2023
- Responded promptly and courteously to customer emails and phone calls.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
- Conducted regular follow-up calls to assess customer satisfaction levels.
- Provided timely technical support by addressing inquiries and resolving issues.
- Collaborated effectively with sales and marketing departments to resolve complex customer issues.
Education
Bachelor of Science - Criminology
Lahore Garrison University
LahoreSkills
- Customer service
- Sales strategies and coaching
- Team collaboration and training
- Problem-solving
Languages
Urdu
First Language
English
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
References
References available upon request.
Timeline
Sales Supervisor
Tech Titans Pvt, Ltd
06.2023 - Current
Customer Support Specialist
HHH Pvt. Ltd
02.2022 - 05.2023
Bachelor of Science - Criminology
Lahore Garrison University
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