Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariyam Aslam Bawany

Karachi

Summary

With over 2 years of focused experience in user-centered research and strategy, I specialize in solving complex challenges. Through in-depth interviews, perception mapping, and rigorous competitor analysis, I drive product innovation and enhance user experiences. My commitment extends to translating insights into impactful solutions that drive meaningful change and serve the community.

Overview

12
12
years of professional experience

Work History

UX Researcher

YODA (THE RAYN GROUP)
11.2023 - Current


  • Led research and optimization efforts for Rayn's internal product, Ekai, enhancing user flows and eliminating friction points. Successfully implemented changes, leading to adoption by major cooperates like easypaisa.
  • Spearheaded 50+ in-depth user interviews for multiple international clients, gathering valuable insights to inform product development decisions.
  • Initiated regular A/B testing protocols for Deen, Ekai, and YODA's external clients to validate design hypotheses, leading to more effective feature releases.
  • Developed a comprehensive research structure and playbook for internal use, establishing clear guidelines and enhancing research efficiency.

UX Researcher

CreditBook
08.2022 - 10.2023
  • Led market and user research, shaping product strategy for the Creditbook app, Bachat Box, Ordr, and guided personas for Creditbook's flagship project:

a. Streamlined user experience for Creditbook, addressing key pain-points.
b. Analyzed savings behaviors across diverse Pakistani demographics to drive digital adoption.
c. Transformed inventory management practices for retailers, wholesalers, distributors, and manufacturers, enhancing digital experiences.
d. Conducted comprehensive market research, optimizing pricing strategy for Ordr.

e. Conducted in-depth user interviews across various cohorts to identify potential paying customers and design Creditbook’s next major product.

  • Designed and executed stakeholder research, conducting 300+ in-depth interviews and contextual observations.
  • Conducted dynamic service design and ideation workshops, producing innovative solutions to complex user challenges.
  • Organized user meet-up sessions in office, enriching team insights into user behaviors and needs.

Research Associate (Contract)

Backspace
06.2022 - 08.2022
  • Led perception mapping as a primary objective for Backspace contract work, collaborating closely with an education board. Conducted over 20 in-depth stakeholder interviews to gather research insights, along with a survey garnering 400+ responses.
  • Identified critical gaps and areas for improvement through thorough perception mapping within the education board.
  • Compiled findings into a comprehensive report, proposing strategic interventions to address identified gaps effectively.

Research Intern

Backspace
07.2021 - 08.2021
  • Conducted in-depth market and competitor analysis for Backspace.
  • Led the redesign of the Backspace website, enhancing content and design.

Owner

WonderStruck
07.2012 - Current
  • Pioneered the introduction of 3D LifeCasting in Karachi.
  • Produced PR packages for Alkaram Studio's winter campaign in 2019.
  • Conducted independent business trips to Lahore and Islamabad to provide specialized services.
  • Organized pop-up exhibitions at Crafters Guild in 2014 and 2017.

Product Photographer

MABPhotography
06.2020 - Current
  • Gained deep insights into brand dynamics and curated moodboards to establish strong brand images."
  • Photographed for 12+ companies, enhancing their visual representation and brand identity.

Education

BA (Honors) - COMMUNICATION AND DESIGN

HABIB UNIVERSITY
Karachi, Pakistan
06.2022

FELLOWSHIP - UX & UI

ASSEMBLY F
07.2022

A LEVELS -

NIXOR COLLEGE
Karachi, Pakistan
06.2018

Skills

  • Design Research
  • In-depth interviews
  • Participant observation
  • Survey instruments
  • Qualitative research
  • Synthesizing insights
  • Data analysis
  • Service Design
  • Project-based learning
  • Need-finding, re-framing & scoping
  • Co-creation & co-design
  • Usability Testing

Timeline

UX Researcher

YODA (THE RAYN GROUP)
11.2023 - Current

UX Researcher

CreditBook
08.2022 - 10.2023

Research Associate (Contract)

Backspace
06.2022 - 08.2022

Research Intern

Backspace
07.2021 - 08.2021

Product Photographer

MABPhotography
06.2020 - Current

Owner

WonderStruck
07.2012 - Current

BA (Honors) - COMMUNICATION AND DESIGN

HABIB UNIVERSITY

FELLOWSHIP - UX & UI

ASSEMBLY F

A LEVELS -

NIXOR COLLEGE
Mariyam Aslam Bawany