MARIA AHMAD
Manager
Lahore,PB
Summary
Dynamic Assistant Manager with a proven track record at Tariq Ismail & Co, enhancing customer satisfaction and streamlining operations for improved efficiency. Excelled in workload management and team leadership, fostering a positive work environment and developing a loyal customer base. Skilled in customer relationship management and negotiation, achieving significant reductions in cash discrepancies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tariq Ismail & Co
Mandi Faizabad
10.2020 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Developed strong working relationships with staff, fostering a positive work environment
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Masters In International Relations - Social Sciences
University of The Punjab
Continuing diplomas in human rights and gender studies. Studying project management, social media management and hotel management through Coursera. - undefined
Skills
Customer Relations
Certification
English access micro scholarship programme
Timeline
Assistant Manager
Tariq Ismail & Co
10.2020 - 08.2023
English access micro scholarship programme
06-2014
Masters In International Relations - Social Sciences
University of The Punjab
Continuing diplomas in human rights and gender studies. Studying project management, social media management and hotel management through Coursera. - undefined
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