“To secure a position in a challenging and profitable organization, where I can be a member of a team and utilize all my academic knowledge, leadership qualities, managerial skills & business experience to the fullest to achieve organizational goals as well as personal.”
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bank Branch Manager
UBL Bank
Rawalpindi, Punjab, Pakistan
08.2023 - Current
Increased customer satisfaction by implementing new service protocols and streamlining branch operations.
Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
Managed pkr3M of clients investment in Banca within the career of 03 months as BM.
Fostered strong relationships with key clients,resulting in 12% increase in business expansion and revenue growth.
Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Relationship Manager
UBL Bank
Rawalpindi, Punjab, Pakistan
02.2018 - 08.2023
Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Auto Sales Consultant
HBL Bank
New Mirpur, Azad Jammu And Kashmir, Pakistan
01.2016 - 01.2018
Increased customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
Developed strong rapport with clients through effective communication and active listening skills.
Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
Exceeded sales targets by utilizing persuasive selling techniques and extensive product knowledge.
Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
Education
B.COM - Statistics,Mathematics,Economics
University of Punjab
Rawalpindi, Punjab, Pakistan
06.2015
I.CS - Computer Science, Mathematics, Economics
FBISC ISLAMABAD
Islamabad, Pakistan
04.2009
Matriculation - Science Education
FBISC ISLAMABAD
Islamabad, Pakistan
06.2007
Skills
Microsoft Office,MS Word,Excel
Accounting Software(Peach Tree)
Fraud Detection
Effective Communication
Business Development
Relationship Building
Adaptability
Sales Leadership
Accomplishments
Top performer Pan Pakistan (Account Opening through TAB)
Pan Pakistan top 2nd performer(PAM Winners) as RM 2021.
Top performer in digital penetration (Pan Pakistan 4th position)
Top performer Banca RM Rwp Region.
Top performer in Current Account Campaign also won Mobile and Cash Price.
Have cleared BMDP in first attempt.
Certification
Certificate in auto-cad 2D & 3D from Super Tech Institute of Company Sciences Rawalpindi.
Certificate in basic IT from Super Tech Institute of Computer Science Rawalpindi.