MANSOOR ASLAM
RESTAURANT MANAGER
Faisalabad, Punjab
Summary
Flexible, results-oriented Manager offering focused leadership and [Type] operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
2026
2026
years of professional experience
3
3
Languages
Work History
Restaurant General Manager
STONE OVE PIZZA VALLEY
Sialkot, Punjab, Pakistan
01.2023 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Maintained facility and grounds to present positive image.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Set clear expectations and created positive working environment for employees.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
TEN11 LOUNGE
Faisalabad, Punjab, Pakistan
2020 - 2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
FLOOR MANAGER
The Dynasty
Faisalabad, Punjab, Pakistan
02.2017 - 01.2019
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed team of [Number] employees to maintain smooth-running operations of shop floor.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Floor Manager
BAR B QUE TONIGHT
Faisalabad, Punjab, Pakistan
2015 - 2016
- Managed daily store operations for smooth functioning and achieving sales targets.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Streamlined inventory management with accurate tracking and timely replenishment of stock.
SUPER VISOR
SALT N PEPPER
Faisalabad, Punjab, Pakistan
03.2013 - 03.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor
The Dynasty
Faisalabad, Punjab, Pakistan
2012 - 2013
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
High School Diploma -
ITHM
Faisalabad, Punjab, Pakistan 04.2001 -
Bachelor of Arts -
PUNJAB UNIVERSITY
Lahore, Punjab, Pakistan 04.2001 -
Skills
Inventory management
Labor management
Staff scheduling
Customer engagement
Business management
Purchasing
Order management
Schedule coordination
Sanitation standards
Budget planning
Menu development
Allergy awareness
Facility maintenance
Hiring decisions
Restaurant promotion
POS system
Food safety
Food preparation
Guest relations
Operations management
Social media marketing
Online ordering management
Reservation management
Cost control
Talent development
Pre-shift walk-through
Local marketing
Restaurant promotion management
Service standards
Kitchen oversight
Table management
Guest experience oversight
Inventory control and record keeping
Staff management
Organization and prioritization
Business operations expertise
Food plating and presentation
Supply chain management
Trained in performance and wage reviews
Adaptable
Passion for customer satisfaction
Team management
Shift management
Point of sale (POS) system operation
Customer loyalty
Supervisory skills
Recruitment
Timeline
Restaurant General Manager
STONE OVE PIZZA VALLEY
01.2023 - Current
FLOOR MANAGER
The Dynasty
02.2017 - 01.2019
SUPER VISOR
SALT N PEPPER
03.2013 - 03.2015
High School Diploma -
ITHM
04.2001 -
Bachelor of Arts -
PUNJAB UNIVERSITY
04.2001 -
Restaurant Manager
TEN11 LOUNGE
2020 - 2022
Floor Manager
BAR B QUE TONIGHT
2015 - 2016
Supervisor
The Dynasty
2012 - 2013