Sports
Muhammad Mamoon
Branch Manager (Study Abroad Consultant)
Chishtian,PB
Summary
Enterprising Branch Manager and Study Abroad Consultant with demonstrated success in team coordination, management, compliance and foreign education counseling. Friendly and adaptable professional with remarkable leadership and superintendence. Organized and dependable candidate with willingness to take on added responsibilities to meet goals.
Overview
3
3
years of professional experience
Work History
Branch Manager (Study Abroad Consultant)
Uni Guides - SAUK
Lahore
03.2023 - Current
- Oversaw and directed daily operations of branch
- Ensured compliance with company policies and procedures
- Maintained friendly and professional customer and employees interactions
- Trained fresher employees in education counseling process with positive motivational techniques
- Enhanced branch performance by handling staff conflicts, evaluations, hiring, and termination processes
- Managed and organized 50 plus students documentation, follow up, completeness for admissions per intake
- Provided guidance and counseling to students regarding educational opportunities, programs, and career paths in abroad
Travel Consultant
7Sky - Silk Travels
Lahore
11.2020 - 10.2021
- Contacted over 30 plus customer calls per day
- Guided customers on airline options to secure affordable airfares
- Handled sensitive information with professionalism and discretion
- Booked tickets, hotels, cabs for individual, family and business travelers
- Worked with clients to understand unique needs and meet specific travel desires
- Informed clients of travel policies, updates, and utilized preferred vendors to maximize company profits
Education
Bachelor's in English Language And Literature - English Literature
National University of Modern Languages - NUML
Lahore, 09.2018 - 08.2022
Higher Secondary School Certificate - Pre-Medical
GOVT. Post Graduate College Chishtian
Chishtian, Bahawalanagar 05.2016 - 07.2018
Secondary School Certificate - General Science
GOVT. High School No. 1, Chishtian
Chishtian, Bahawalanagar 05.2013 - 06.2015
Skills
Adaptability
Analytical Skills
Leadership Skills
Interpersonal Skill
Student Counseling
Team Management
Emotional Intelligence
Persuasion and Negotiation
Interests
Traveling
Social Media
Current Affairs
Video Blogging
Quote
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Timeline
Branch Manager (Study Abroad Consultant)
Uni Guides - SAUK
03.2023 - Current
Travel Consultant
7Sky - Silk Travels
11.2020 - 10.2021
Bachelor's in English Language And Literature - English Literature
National University of Modern Languages - NUML
09.2018 - 08.2022
Higher Secondary School Certificate - Pre-Medical
GOVT. Post Graduate College Chishtian
05.2016 - 07.2018
Secondary School Certificate - General Science
GOVT. High School No. 1, Chishtian
05.2013 - 06.2015