Summary
Overview
Work History
Education
Skills
Certification
Interests
Travelling
Work Availability
Timeline
Hi, I’m

Mamoona Azeem

HR /Billing & Finance
Islamabad
Mamoona  Azeem

Summary

High-achieving HR & Fiance Director adept at driving company growth and productivity by locating the best talent and establishing effective, modern policies for the workforce. Demonstrated current working knowledge of federal, state and local regulations or laws.

Self-motivated management skills possessing 10 years of experience in human resources & Finance field and in-depth knowledge of organizational processes. Proficient in handling payroll, posting job vacancies and providing administrative support to human resource personnel. Successfully partners with other departments to achieve objectives.

Persuasive communicator and decisive team manager. Demonstrated strong business acumen with in-depth knowledge of organizational structures.

Excellent organizational and time management skills coupled with task prioritization.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
years of professional experience
4
years of post-secondary education
1
Certification

Work History

Comms Source Pvt. Ltd
Rawalpindi

Director HR & Finance
06.2015 - Current

Job overview

  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Generated financial and operational reports to assist management with business strategy.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Issued invoices to clients, salaries & bill & rental payments on time
  • Policy making to motivate employees & Quality Control (QC) procedures

Comms Source UK
Blackburn

Billing & Account Specialist
05.2015 - 02.2020

Job overview

  • Researched and resolved billing discrepancies to enable accurate billing.
  • Executed billing tasks and recorded information in company databases.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Processed and verified invoices to secure accuracy of billing information.
  • Prepared and submitted monthly billing reports to management for financial overview.
  • Monitored customer accounts to identify and rectify billing issues.
  • Developed and maintained billing procedures to make timely payments.
  • Produced large volumes of client invoices using 'Union Street' Oddo, Open ERP, Eclipse, HRMC.
  • Generated monthly invoices for customers in multiple formats to provide transparency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.

Comms Source UK
Blackburn

Telecom Engineer
05.2015 - 02.2020

Job overview

  • Issued & monitored networking systems such a new internet connection & landlines, generating new landline number fully supported by British Telecom (BT) & Gamma.
  • Reviewed and tested installations for compliance with quality control standards.
  • Researched and recommended network and data communications hardware and software.
  • Performed telecommunication and networking business evaluations.
  • Monitored overall network performance.
  • Designed, installed and maintained organization's telephony network.
  • Established data security plan and robust data recovery strategies.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Installed, maintained and supported voice/data applications.
  • Identified poor quality lines and underutilized circuits.
  • Installed, maintained and supported VoIP applications.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Ran and analyzed call processing flows and traffic studies to determine optimum configurations.

Saudi Pak Investment Bank, Islamabad
Islamabad

Executive Secretary to CEO
09.2012 - 08.2013

Job overview

  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Virtual University
Pakistan

MBA from Banking And Financial Support Services
03.2013 - 09.2016

Skills

Computer Proficiency

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Certification

Training - Commercial Banking Procedures

Interests

Writing

Travelling

Vlogging

Travelling

Traveled to Malaysia - to get to know Saudi Pak's organizational setup at Kuala Lumpur. Visited beautiful islands there, including Langkawi.


Saudi Arabia - for Ummrah & visited various historic site & libraries. 


Pakistan - all across Northern Pakistan to explore the beauty & to all big cities of Pakistan to go to know their basic needs & work opportunities available there. 

Availability
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Timeline

Director HR & Finance

Comms Source Pvt. Ltd
06.2015 - Current

Billing & Account Specialist

Comms Source UK
05.2015 - 02.2020

Telecom Engineer

Comms Source UK
05.2015 - 02.2020

Training - Commercial Banking Procedures

05-2014

Virtual University

MBA from Banking And Financial Support Services
03.2013 - 09.2016

Executive Secretary to CEO

Saudi Pak Investment Bank, Islamabad
09.2012 - 08.2013
Mamoona AzeemHR /Billing & Finance