Majid Jamil Awan
Rawalpindi
Summary
Highly motivated dental implementation specialist with strong communication and leadership skills. Successfully onboard new practices, train staff, and manage client relationships to ensure seamless transitions and operational success. Committed to delivering excellence and providing effective solutions in every task.
Overview
6
6
years of professional experience
Work History
Dental Implementation & Onboarding Specialist
I-Solve RCM
Islamabad
11.2025 - Current
- Onboard new dental practices and providers.
- Collect required documents and practice information.
- Set up practice management software and insurance workflows.
- Configure billing, claims, ERA/EFT, and clearinghouse settings.
- Train office staff on processes and software.
- Coordinate with billing, credentialing, and support teams.
- Monitor the implementation timeline and resolve issues.
- Ensure a smooth transition before the practice goes live.
- Provide post-implementation support and follow-up.
- Conducted insurance verification and benefits analysis for patients.
- Submitted prior authorization requests and followed up with insurance providers.
- Authorization Tracking and Status Management
- Dental Claim Submission (Primary & Secondary)
- Electronic Claim Scrubbing and Error Resolution
- Payment Posting (Insurance & Patient Payments)
- Denial Management, Appeals & Reprocessing
- Accounts Receivable (AR) Follow-up
- Weekly & Monthly Performance and Production Reports
- Practice Onboarding & Client Implementation
- Client Onboarding and Kickoff Meetings
- Coordination with Dental Offices, Insurance Companies, and Internal Teams
- Training and Support for New Practices on Billing Workflows
Senior Team Lead – Operations
Mergant Support Services
Rawalpindi
03.2024 - 11.2025
- Insurance Verification & Dental Benefits Breakdown
- Dental & Medical Coding (CDT, ICD-10, CPT & HCPCS Knowledge)
- Dental and Medical Claim Submission (Electronic & Paper)
- Prior Authorization Submission, Follow-up & Tracking
- Claim Scrubbing, Editing & Rejection Resolution
- Denial Management, Appeals & Claim Reprocessing
- Accounts Receivable (AR) Follow-up & Insurance Collections
- Payment Posting & Reconciliation
- Generate and Maintain Aging Reports
- Prepare Billing, AR, Collections, and Productivity Reports
- Manage Daily Work Queues and Task Workflows
- Monitor Outstanding Claims and Resolve Billing Issues
- Client Communication and Relationship Management
Senior Dental Billing Specialist
Zap Dental
Rawalpindi
03.2023 - 03.2024
- Demographic entry, Verification of Dental benefits, Dental and Medical Coding, Claims submissions, prior authorizations
- Claims editing & rejections, Denial management, Appeals, Generate and maintain aging reports, Billing and AR reports
- Daily work queues and task flows and Daily or Weekly Clients Meetings.
Medical Billing Specialist
Sequel Technologies
Islamabad
12.2020 - 03.2023
- Medical Billing, Insurance Claims Processing, ICD-10, CPT, HCPCS, Denial Management
- HIPAA Compliance, Payment Posting & Reconciliation, Patient Account Management, Client Communication
- Handle claim rejections and denials by correcting and resubmitting claims. AR Follow Up, collection trends and clients meetings.
Education
Intermediate -
BISE Mirpur – AJK Board
07-2026
Matriculation -
BISE Mirpur – AJK Board
07-2026
Graduation -
The University of Azad Jammu and Kashmir
07-2021
Skills
- Dental & Medical Billing
- Team Management
- Multi-Task
- Leadership
- Decision Making
- Dental Trainer
Hobbies and Interests
- Traveling
- Creating Social Media Content
- Cricket
- Learning New Technologies
- Team Collaboration & Networking
Languages
- English
- Urdu
Timeline
Dental Implementation & Onboarding Specialist
I-Solve RCM
11.2025 - Current
Senior Team Lead – Operations
Mergant Support Services
03.2024 - 11.2025
Senior Dental Billing Specialist
Zap Dental
03.2023 - 03.2024
Medical Billing Specialist
Sequel Technologies
12.2020 - 03.2023
Intermediate -
BISE Mirpur – AJK Board
Matriculation -
BISE Mirpur – AJK Board
Graduation -
The University of Azad Jammu and Kashmir