Mahoob Khalid

• Exceeded sales targets by 120%+ for three consecutive quarters.
• Achieved 30% revenue growth within one year through effective sales strategies.
• Expanded client base by 25% through targeted prospecting and relationship building.
• Improved team performance and sales numbers through mentoring and coaching.
• Conducted market research and competitor analysis to identify new opportunities and help the organization to expand in different verticals.
• Streamlined sales processes, resulting in improved efficiency.
• Utilized CRM software (Salesforce, SalesLoft) to track sales activities and identify areas for improvement.
• Maintained high customer satisfaction and secured repeat business.
• Increased team conversion rates by 25%

Key Skills: Leadership, Management, Sales Operations, Revenue Forecasting, Reporting, Business Analysis, Objectives and Key Results (OKRs) , Interviewing, Coaching and Monitoring.

• Consistently exceeded sales quotas by over 200% in FY 2021, earning recognition for outstanding performance and winning the revenue award.

Key Skills: Quick Adaptability, Teamwork, Negotiating Contracts, Above and Beyond Customer Support, Salesforce, SalesLoft, Hubspot, Value Based Selling, KPIs, OKRs.

• Managed multiple outlets for Closet in Lahore Pakistan, overseeing Adidas Homecourt, Adidas Originals, Reebok, Levis, and SportsPlus and ensuring global standards in store operations, customer service, Visual Merchandising, Marketing and Sale Strategies.
• Lead 4 new store openings. Recruited, developed, and trained six teams for assigned stores, achieving excellent retail management standards.
• Spearheaded the successful implementation of Adidas global standards across multiple store locations, ensuring consistent brand representation and customer experience worldwide.
• Analyzed KPIs (UPT, ATV, ASP, Conversion, Sales per square foot, Stock Turn, Gross and net profit, Sell-through, Shrinkage) to identify and cover any gaps, leading to a 35% increase in business and surpassing targets through actionable plans.
• Reduced store operation expenses by up to 30% by optimizing housekeeping vendors, implementing efficient stock transfers, minimizing customer claims and damages, and enhancing inventory management.
• Enhanced operational efficiency by establishing coordination between retail and other departments, including warehouse, marketing, finance, and HR.
• Strengthened franchise partner relationships by meeting operational and visual merchandising standards.
• Competed in the Adidas Group Model Store 2.0 international franchise competition with three stores, achieving top-five finishes for two stores.
• Proactively managed customer complaints and claims, ensuring 100% customer satisfaction by providing long-term solutions.

Key Skills: Market Research, Sales Management, Retail Marketing, Data Analysis, Sports, Customer Service Management, People Management, Competitive Analysis, CRM, Inventory Management, Interviewing.

• Managed all store resources to meet KPIs and achieve sales targets.
• Led Staff Product Trainings for multiple stores.
• Communicated and demonstrated brand values, attitudes, and culture.
• Evaluated staff performance and potential, provided feedback, and seized coaching and training opportunities to foster a team environment and meet store and company objectives.
• Ensured accurate cash management and minimized shrink control while controlling operational expenses to increase store contribution.
• Adhered to visual merchandising guidelines.
• Lead 100% implementation of operational framework provided by Adidas Group

• Top scores in nationwide Denim Leadership Program
• Consistently achieved over 150% month-over-month sales target
• Led Store Operations, Visual Merchandising, and Staff Product Training
• Implemented innovative visual merchandising strategies
• Empowered staff with extensive product knowledge through training
• Motivated team to exceed performance goals