Mahabat Khan
Kara hi,Pakistan
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
37
37
years of professional experience
7
7
years of post-secondary education
Work History
Managing Partner
Makki Madani Transportation
Karachi, Pakistan
08.2023 - 06.2024
- Streamlined operations to improve efficiency by 30 employees.
- Exceeded sales targets through leadership, by 23%.
- Developed strategies for business growth and expansion.
- Implemented innovative solutions, resulting in improved customer satisfaction.
Administrator
North Nazimabad, Gymkhana
Karachi, PAKISTAN
06.2022 - 02.2023
- Ensured to achieve targets set by company.
- Oversee 45 employees of Gymkhana.
- Identify, rectify problems, via opportunities for company growth.
- Achieve all specific team objectives and collective activity.
Chief Executive Officer
WAVES WATER WORLD SPORTS LUXURY YACHT CHARTER LLC
Dubai, United Arab Emirates
09.2010 - 03.2022
- Provided leadership company-wide.
- Made high-level decisions about policies and strategies.
- Implement operational business strategies and plans.
- Increased annual sales by 19.5%.
Managing Director
INDOPAK TOURISM & YACHT RENTALS LLC
Dubai, United Arab Emirates
05.2010 - 11.2011
- Coordinated with vendors, suppliers to manage relations.
- Produced well-trained staff to maintain sustainable operations.
- Achieved 15% growth in annual income.
- Balanced connections with demand and supply for growth.
General Manager, Business Development
ASIA PACIFIC TRAVEL & TOURISM
Dubai, United Arab Emirates
02.2007 - 06.2010
- Developed strategic partnerships for sustained growth, up by 15%.
- Mentored employees, improving team performance.
- Streamlined processes to improve overall efficiency.
- Reduced expenditures by implementing cost-effective procedures.
Front Office Manager
SUN AND SANDS HOTEL DUBAI
Dubai, United Arab Emirates
03.2006 - 09.2006
- Established workflow process, productivity to improve Outflow.
- Boosted guest loyalty with excellent service delivery.
- Monitor front office for queries to be responded promptly.
- Trained staff on new arrivals, Resulting in increase of guest satisfaction by 33%.
Assistant Front Desk Manager
RENAISSANCE HOTEL DUBAI
Dubai, United Arab Emirates
01.1998 - 05.2003
- Resolved guest complaints by addressing issues with rooms division promptly.
- Respond to guest reviews on TripAdvisor, Booking.com, social websites within 72 hours.
- Kept abreast of room availability and rates.
- Enhanced team players by conducting regular training sessions.
Regional Restaurant Manager
ARABIAN NIGHTS LIMITED
Zambia
06.1995 - 07.1997
- Managed daily operations for smooth restaurant functioning
- Maximum Capacity of 150 guests with 35 crew associates.
- Created new menus, improved dining experience.
- Established events, parties to increase restaurant revenue by 20% net profit.
Duty Manager
HOILIDAY INN CROWNE PLAZA KARACHI
Karachi
05.1994 - 04.1995
- Achieved smooth daily operations through train staff and delegating tasks efficiently.
- Ensured customer satisfaction with problem resolving in order to minimize graph by 85%.
- Established front office operations to maintain high level of service.
- Mentored employees, improving team performance.
Duty Manager
HOTEL MEHRAN KARACHI
Karachi
04.1993 - 05.1994
- Managed lobby operations to maintain high level of service.
- Coordinate staff schedules through duty roaster and maximize productivity.
- Controlled cash transactions accurately for financial integrity by 100%.
- Stored cash floats and delivered secure banking procedures.
Showroom Manager
ALMAKTABA STORES
Kingdom of Saudi Arabia
07.1990 - 02.1993
- Managed showroom operations efficiently, enhancing customer satisfaction.
- Developed marketing strategies, increased product visibility, and enhanced brand presence.
- Trained team player to improve project completion rates by 68% through effective scheduling.
- Led high-performing teams to achieve organizational goals.
Shift Leader
HOLIDAY INN KARACHI
Karachi
03.1988 - 06.1990
- Ensured smooth operational flow by managing shift schedules.
- Maintained high standards of customer service for improved satisfaction ratings.
- Arranged team meetings to foster communication and improve work efficiency by 23%.
Receptionist
AVARI TOWERS RAMADA RENAISSANCE KARACHI
Karachi
10.1987 - 03.1988
- Enhanced customer satisfaction by efficiently managing all front desk enquiries 87%.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within company.
Education
Diploma in Hotel Management - Hotel Management
LONDON ACADEMY OF PROFESSIONAL STUDIES-ALFORD, ESSEX LONDON UNITED KINGDOM
London 04.2005 - 04.2005
Bachelor of Arts - Economics
Economics
KARACHI, SINDH 03.1987 - 12.1989
Certificate Course - Hotel Front Office
Hotel Front Office
KARACHI, SINDH 09.1986 - 02.1987
High School Diploma - Humanities
Ship Owners College
Karachi 03.1984 - 03.1986
PRIME MINISTER SPECIAL TECHNICAL TRADE TRAINING - Hotel Management
PEARL CONTINENTAL KARACHI
Karachi, Pakistan 03.1981 - 05.1983
Skills
- Leadership
- Positive attitude
- Team Building
- Supervision
- Problem-solving
- Customer Service
- Communications
- Computer-literate
- Time management
- Trainings
Languages
English
Upper intermediate
B2
Arabic
Intermediate
B1
Urdu
Advanced
C1
Punjabi
Upper intermediate
B2
Russian
Beginner
A1
Spanish
Beginner
A1
Timeline
Managing Partner
Makki Madani Transportation
08.2023 - 06.2024
Administrator
North Nazimabad, Gymkhana
06.2022 - 02.2023
Chief Executive Officer
WAVES WATER WORLD SPORTS LUXURY YACHT CHARTER LLC
09.2010 - 03.2022
Managing Director
INDOPAK TOURISM & YACHT RENTALS LLC
05.2010 - 11.2011
General Manager, Business Development
ASIA PACIFIC TRAVEL & TOURISM
02.2007 - 06.2010
Front Office Manager
SUN AND SANDS HOTEL DUBAI
03.2006 - 09.2006
Diploma in Hotel Management - Hotel Management
LONDON ACADEMY OF PROFESSIONAL STUDIES-ALFORD, ESSEX LONDON UNITED KINGDOM
04.2005 - 04.2005
Assistant Front Desk Manager
RENAISSANCE HOTEL DUBAI
01.1998 - 05.2003
Regional Restaurant Manager
ARABIAN NIGHTS LIMITED
06.1995 - 07.1997
Duty Manager
HOILIDAY INN CROWNE PLAZA KARACHI
05.1994 - 04.1995
Duty Manager
HOTEL MEHRAN KARACHI
04.1993 - 05.1994
Showroom Manager
ALMAKTABA STORES
07.1990 - 02.1993
Shift Leader
HOLIDAY INN KARACHI
03.1988 - 06.1990
Receptionist
AVARI TOWERS RAMADA RENAISSANCE KARACHI
10.1987 - 03.1988
Bachelor of Arts - Economics
Economics
03.1987 - 12.1989
Certificate Course - Hotel Front Office
Hotel Front Office
09.1986 - 02.1987
High School Diploma - Humanities
Ship Owners College
03.1984 - 03.1986
PRIME MINISTER SPECIAL TECHNICAL TRADE TRAINING - Hotel Management
PEARL CONTINENTAL KARACHI
03.1981 - 05.1983
Similar Profiles
Mouhannad SalloukhMouhannad Salloukh
Paralegal at Makki Law PLLCParalegal at Makki Law PLLC
Zeinab Alsaid KassemZeinab Alsaid Kassem
Medical Assistant at Dr. Firas Zahwe, Dr. Tarek MakkiMedical Assistant at Dr. Firas Zahwe, Dr. Tarek Makki
Ridone BhuyianRidone Bhuyian
Unity Game Developer at Mohammed MakkiUnity Game Developer at Mohammed Makki