Maha Khursheed
Banker And Investment Analyst
Karachi
Summary
Dynamic Finance professional with extensive experience at the State Bank of Pakistan, excelling in regulatory compliance and process improvement. Proven track record in strategic planning and risk analysis, driving operational efficiency and enhancing employee relations. Adept at leveraging data analysis to inform decision-making and championing leadership development initiatives.
Overview
13
13
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Deputy Director - Employee Benefits Division
State Bank of Pakistan
07.2021 - Current
- Ensures full regulatory compliance across all benefit-related processes through proactive policy oversight, documentation audits, and coordination with regulatory bodies.
- Drives operational efficiency by streamlining workflows, modernizing administrative processes, and introducing system-based solutions to reduce manual interventions.
- Leads the implementation of digital HR platforms i.e. knowledge management module, and tools to support accurate data management, improved reporting capabilities, and timely service delivery.
- Partners with cross-functional teams—including HR, legal, compliance, and finance—to maintain policy alignment and mitigate institutional risk.
- Champions leadership development and succession planning efforts to ensure knowledge continuity and long-term stability within the division.
Assistant Director
State Bank of Pakistan
09.2016 - 06.2021
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.
- Improved supplier relationships through regular communication, timely payments, and transparent dealings.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Sourced high-quality products by establishing stringent selection criteria for potential suppliers based on quality, price, and service reputation.
Branch Banking Officer
Meezan Bank Limited
08.2013 - 05.2016
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Assisted customers with account opening procedures, guiding them through product selection based on individual needs.
- Maintained friendly and professional customer interactions.
- Maintained a professional atmosphere in the branch, fostering a positive work environment for staff members.
- Managed branch operations, ensuring compliance with all regulatory requirements and bank policies.
Customer Support Officer
Allied Bank Ltd.
07.2012 - 07.2013
- Recommended products to customers, thoroughly explaining details.
- Collaborated effectively with other departments to handle escalated customer issues, resulting in swift resolutions.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
- Assisted customers with account setup, ensuring seamless onboarding experiences for new clients.
Education
CFA Level 3 Exam Passed - Investment
CFA Institute
United States 04.2001 -
Master of Science - Finance
Riphah International University
Islamabad, Pakistan 04.2001 -
MBA - Finance
Fatima Jinnah Women University
Rawalpindi, Punjab, Pakistan 04.2001 -
Skills
Financial Modeling
Certification
[Developing Future Leaders] Training - [9-15 Dec 2024]
Timeline
[Developing Future Leaders] Training - [9-15 Dec 2024]
12-2024
[Data Analytics/Power BI/Dashboard Reporting] Training - [ 20-23 Aug 2024]
08-2024
[Communication for organizational and personal effectiveness ] Training - [30 Aug 2022-2 Sept 2022]
09-2022
Deputy Director - Employee Benefits Division
State Bank of Pakistan
07.2021 - Current
Assistant Director
State Bank of Pakistan
09.2016 - 06.2021
Branch Banking Officer
Meezan Bank Limited
08.2013 - 05.2016
Customer Support Officer
Allied Bank Ltd.
07.2012 - 07.2013
CFA Level 3 Exam Passed - Investment
CFA Institute
04.2001 -
Master of Science - Finance
Riphah International University
04.2001 -
MBA - Finance
Fatima Jinnah Women University
04.2001 -
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